Google Analytics (inSided)

Track and measure your community KPIs in Google Analytics.

Overview

Track and measure your community KPIs in Google Analytics.

Community data at a glance

  • Track and measure your community KPIs
  • % of search exits. Keep tabs on the queries that didn’t yield a community answer, and create new content to solve them.
  • % of search refinements. See how Users that search again right after performing a first query. A clear sign of them not finding what they are looking for.
  • # time after search. The amount of time people spend in a topic after a search query. Low, could mean they have been served irrelevant results.
  • # topics marked as the best answer.
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