Job Title: Gainsight Developer
Function: Value Consulting (within Transformation & Innovation)
Position Type: Full Time
Position Level: Experienced
Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential. Xactly delivers a first-of-its-kind, end-to-end platform for Revenue Operations (RevOps). Xactly pairs richempirical data and purpose-built AI capabilities in one platform to advance the quality and scope of data-driven decision making through the revenue lifecycle. Xactly empowers growing enterprises to effectively manage their revenue generation. Xactly’s Intelligent Revenue platform carries organizations through the full Revenue lifecycle by focusing on planning, territory and quota, incentives, and pipeline management and forecasting from initial strategy development through execution and prioritization of all aspects of revenue optimization. Harnessing the power of AI, Xactly’s scalable, cloud-based platform combines great software with the industry’s most comprehensive 16-year data set to give customers the trusted insights they need to improve sales performance and grow revenue.
As a Value Consulting Developer at Xactly Corporation, you’ll be responsible for building out a Gainsight-powered solution to support the value realization efforts of the Customer Success team. This is a great opportunity for a creative and motivated individual to drive the definition and development of this platform.
Specific job duties and responsibilities include:
- Serve as the product owner and core developer for the build out of a Gainsight-centric value realization platform for Customer Success
- Design and implement technical processes including workflows, calls to action, surveys, alerts, dashboards, and reports
- Work closely with Value Consulting to understand functional requirements and prioritization of use cases for implementation
Provide technical and operational support for solution.
- Resolve production issues and continually improve solution capabilities to enhance adoption and efficacy of solution for key stakeholders
- Create and maintain technical scope documentation, work effort estimates, and development / deployment task breakdowns
Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements
At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.
Xactly Transformation & Innovation is a diverse team of revenue intelligence experts who deliver strategic advisory services to enterprise organizations through our market-leading offering, Xactly Transform. We are consultants, strategists, builders, and innovators charged with helping organizations future-proof their revenue operations and unlock long-term value from Xactly solutions. We accelerate digital modernization by creating a strategy, building the business case for these initiatives, creating an execution roadmap, and assessing business value realization after solutions are deployed. You’ll manage the value realization component of Xactly
Transform, support the entire value management lifecycle at Xactly, and play a critical role in growing and retaining our most strategic accounts.
THE SKILL SET:
Overall 5+ years of experience in software development or IT
2+ year hands-on Gainsight development experience
Certified Gainsight Administrator with 2+ years of experience configuring Gainsight, including Timeline, C360, Cockpit, Playbooks, Success Plans, and Success Snapshots
Demonstrable experience designing Gainsight processes and automations
Experience integrating Gainsight/Salesforce with external systems and data sources
Proficiency with Gainsight/Salesforce integration technologies including REST APIs, Gainsight Rules Engine, Amazon S3, ETL, and SQL
WITHIN ONE MONTH, YOU’LL
Get your bearings and begin to build a strong foundation, upon which to grow
Gain a strong understanding of Sales Performance Management space and the business challenges Xactly solves
Gain a strong understanding of existing value realization processes and tools and start to establish a development roadmap for the to-be platform
Assess current Gainsight configuration and investment
WITHIN THREE MONTHS, YOU’LL
Port existing value realization platform functionality onto the Gainsight platform
Establish development effort estimates for near-term (3-12 months) enhancement priorities
Establish the foundation for the scalable capture of customer benchmarks
WITHIN SIX MONTHS, YOU’LL
Develop reports and dashboards to provide visibility and insights into customer benchmarks
Develop reports and dashboards for management visibility into value realization efforts and impact
WITHIN TWELVE MONTHS, YOU’LL
Extend value realization platform capabilities to include integrations to external systems and data
Provide Gainsight technical advisory guidance and training for the broader Customer Success team
Identify further personal education opportunities to increase your business and technical acumen and impact
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Pay range: $110,000 -120,000 base + Semi Annual Bonus
Final pay determinations, salary ranges and pay increases are established by the employer. The ranges are an estimate based on potential employee qualifications, operational needs, and other considerations permitted by law. They are based upon a combination of local industry benchmarks, budget, experience, and internal comparisons. Salary ranges allow for growth opportunities as the employee develops new skills, and/or hones current skills.
BENEFITS & PERKS
Flexible Time Off (FTO)
Comprehensive Insurance Coverage (including pet insurance!)
XactlyFit Gym/Fitness Program Reimbursement
Kitchen Stocked Daily with Tasty Snacks, Fruit, and Drinks
Access to Corporate Discounts
Up to (3) Days Paid Leave to Participate in Community & Volunteer Opportunities
End of Month Surprises, Contests, BBQs, Parties & Reward Vacations
401(k) Retirement Savings Plan & Employer Match
Generous Employee Referral Program
Relocation Assistance through Preferred Partner
Full access to Grokker, our health engagement and employee wellbeing platform
THE XACTLY STORY
Xactly is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. We achieve this by following our vision: Unleashing human potential to maximize company performance.
We address a critical business need: to incentivize employees and align their behaviors with company goals. Our solutions allow organizations to make better strategic decisions, optimize behaviors, increase sales and employee performance, improve margins, increase operational efficiencies, mitigate risk, design better incentive compensation plans, and reduce error rates in incentive compensation calculations. Our core values of Customer Focus | Accountability | Respect |Excellence are key to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.
We were the first 100% cloud-based, multi-tenant provider focusing solely on the incentive compensation and employee and sales performance management market, and we achieved our leadership position through domain expertise and innovative
technology. We deliver our solutions through a Software-as-a-Service (SaaS) business model.
Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where
everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.