TheLoops is a predictive CX operations platform providing AutoQA, Copilot and Predictive Case Intelligence to drive productivity and predict churn for CX organizations.
Act on customer support insights directly in Gainsight
Sync Conversations, Company, and Contacts from the Intercom system to Gainsight
See the full picture of Customer Success with ServiceNow data in Gainsight.
Sync data from Jira objects (Incidents and Projects) into Gainsight and generate strategic reports on this data
Sync Freshdesk data objects into Gainsight to generate strategic reports, trigger health scores, and more
Pull Zendesk Tickets, Organizations, Users, and Brands to Gainsight
Create a smoother workflow and help customers solve issues faster
Escalate community topics to tickets and search for Zendesk Guide content directly in your community with federated search