7 Questions

The Customer Success
Maturity Model

How mature is your Customer Success organization?

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First thing's first

What's your company name?

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Tell us about your company

This helps compare you to similar companies



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Maturity Model Complete

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Tell us about yourself

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One last thing

How can we reach you?

 

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Just a few quick questions.

Customer Success Maturity Model Score

You scored:
That's 28% lower than companies of similar size.

Individual Scores

Here's how you did on each factor of the Customer Success Maturity Model

Operationalize Customer Lifecycle
Manage Customer Risk
Demonstrate Value
Cross-Functional Visibility
Customer Health

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Think your Customer Success Maturity Model score could be better? Speak with a Gainsight rep to come up with a game plan to improve your Customer Success experience today.

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