Products
- - - Drive retention and expansion with the industry’s leading Customer Success platform.
      
      Learn More
  - - Improve user adoption with in-app engagements and meaningful product analytics.
      
      Learn More
  - - Give your customers a single hub for anytime, anywhere, self-service.
      
      Learn More
  - - Digitize customer onboarding and training with on-demand education.
      
      Learn More
Pricing
Solutions
Customers
Resources
- The Latest from GainsightWhat’s new? From blogs to webinars, to guides and more.
  - - - The Latest from Gainsight
      - Resources Library
      - Gainsight Blog
      - Upcoming Events and Webinars
      - On-Demand Webinars
      - Gainsight Glossary
      - Push to Production
      - Gainsight Essentials
    - - Gainsight Essentials
        
        The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?
        Check it Out
- By TopicWe’ve got it all organized by Product, Customer Success, and Community.
  - - - By Topic
      - CS Ops Central
      - Customer Success Teams
      - Product Teams
    - - Pulse 2023
        
        Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
        Check it Out
- Customer ResourcesFind the Gainsight community, certifications, and documentation.
  - - - Customer Resources
      - Customer Community
      - Trainings & Certifications
      - Product Support
      - API & Developer Docs
    - - Gainsight Digital Hub
        
        Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
        Check it Out
- Industry ResourcesFind a job, discover Pulse, and learn what’s happening industry-wide.
  - - - Industry Resources
      - Customer Success Job Board
      - Pulse Plus
      - Pulse Conference
      - Pulse Library
    - - Pulse 2023
        
        Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
        Check it Out
- Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and community.
Company
Impact
Login
- Login to Gainsight CSCustomer Success Software
- Login to Gainsight PXProduct Experience Software
Schedule a Demo

Schedule a Demo

Products
Pricing
Solutions
- By Use Case
- By Team
Customers
Resources
Company
- Who We Are
- Leadership
- Newsroom
- Partners
- Careers
Impact
Login
- Login to Gainsight CS
- Login to Gainsight PX

News

TechCrunch: How bad will SaaS churn get in the downturn

By Saphiya Hindeyeh

Digital Communications Manager

April 1, 2020

Facebook
Twitter
LinkedIn

Resource

2 Minute Demo Center

Download

Resource

2021 Buyer’s Guide to Customer Success Solutions

Download

Win in business while being human-first.

Schedule a Demo

Products
Platform
Solutions
Industries and Teams
Resources
Gainsight
- Who We Are
- Leadership
- Customers
- Pricing
- Partners
- Impact
- Press Releases
- Careers

© 2023 Gainsight, The Customer Success Company. All rights reserved. // 350 Bay Street, Suite 100, San Francisco, CA 94133 // +1 (888) 623-8562

Terms and Privacy // Do not sell my personal information // Security

❅

❆

❅

❅

❆

❅

❅

❆

❅

❅

❆

❅