Deliver proactive, preventative care that enables you to retain and grow your customer base.
Manage learner's experience, and deliver educational outcomes.
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
Community Teams Build a modern customer community. New
Because customer acquisition is so costly for tech firms, they turn to customer success software like Gainsight — used by Eventbrite, PluralSight, Yext, Okta, and multiple other members of the 2017-2018 IPO class — to maximize the value of existing customers. By identifying signs of trouble, such as short session lengths, before customers leave, tech firms increase their LTV without adding to acquisition costs.
Comments are closed.