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Influitive

Gain added insights into their customers' overall engagement and satisfaction levels and serve up resources that will ensure their customers' success

Website
Influitive
Product
Customer Success
  • Advocacy
  • Direct Integration
  • Marketing
  • Partner

Overview

Influitive’s AdvocateHub helps brands engage customers to accelerate sales and increase customer value by discovering, nurturing and mobilizing their advocates.

With this dynamic integration, Customer Success teams can:

  • gain added insights into their customers’ overall engagement and satisfaction levels
  • Use changes in health score to automatically send helpful resources to at-risk accounts via the AdvocateHub
  • Automatically present high NPS scorers with opportunities to advocate for the company via the AdvocateHub
  • Adjust health scores based on advocacy activities
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