Productboard – Gainsight PX Logo
partner Technology Integrated

Productboard – Gainsight PX

Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Customer-driven companies use Productboard to understand what customers need, prioritize what to build next, and align everyone around their roadmap.

Integration Overview:

Productboard has integrations across the Gainsight suite — with Gainsight PX, Gainsight CS, and inSided.

Productboard’s Gainsight PX integration ensures that valuable product feedback captured in Gainsight PX’s Knowledge Center Bot is routed back to Productboard, where product managers use it to inform the product roadmap, and prioritize features that will drive real impact for your customers and business.

Supported functionality:

  • Push product feedback submitted through the Gainsight PX Knowledge Center Bot to Productboard as notes, where PMs can review and categorize them in the Insights board.
Learn more: Video: https://productboard.wistia.com/medias/zcrrso6v2g