Skilljar Logo

Skilljar

Skilljar is a leading customer training platform for companies to accelerate product adoption and increase customer retention.

Amplify your Product Adoption efforts with Skilljar.

Skilljar’s award-winning customer training platform empowers Training and Enablement teams to successfully onboard, engage and retain customers. The product is much more than a learning management system (LMS) - it’s purpose-built for customer and partner enablement, and designed to seamlessly integrate with the business systems used to track and measure revenue and customer activity. Enterprises use Skilljar to serve their customers beautiful training experiences that look and feel like a natural extension of their brand. Features include a best-in-class student experience, payments engine, social certifications, advanced analytics, and integrations with Salesforce and Marketo.

By integrating Skilljar's customer training platform with Gainsight, businesses can leverage customer training and engagement data as a key determinant of customer health and product adoption. The integration drives powerful insights about individual user and overall account education by incorporating Skilljar activity into Gainsight health scores. Joint customers can create playbooks around key learning behavior, and trigger Customer Success teams to think about training as an agent for product adoption. For example, notify your team when a new customer hasn’t yet enrolled in on-demand training, or trigger playbooks based on content completion to proactively encourage customers to learn more best practices. Using Skilljar in conjunction with Gainsight enables enterprises to measure time-to-value, incorporate educational touch points and evaluate customer onboarding with a more complete picture of the customer journey.