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SurveyMonkey

Enrich Gainsight data with SurveyMonkey responses

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Website
SurveyMonkey
Product
Customer Success
  • Customer Success
  • Direct Integration
  • Feedback
  • Gainsight

Overview

Gainsight Admins can integrate SurveyMonkey with Gainsight to import and analyze the survey responses. Gainsight users can then derive more customer insights from these survey responses and transform them into actionable steps.

  • Use the Survey Statistics, Response Report, and Text Analytics tools within Gainsight to draw actionable conclusions from your combined data sets
  • View SurveyMonkey response data in Gainsight 360
  • Set up one-time or recurring syncs of SurveyMonkey responses
  • Gather periodic feedback on your product or process with surveys focused on NPS, customer satisfaction, ROI, and more.

For more on Gainsight’s integration with SurveyMonkey, including requirements, click here.

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