How to Master Presentations in Customer Success

Ep 05: How to Master Presentations in Customer Success

One of the most essential attributes and skill sets that a customer success professional needs is the ability to present. There are many different forms a presentation can take. On one extreme, there is presenting to hundreds, if not thousands of people at a conference. Then, there is something much more intimate, such as a one on one customer meeting. It can even be something that is terrifying for some people, which is presenting to an internal group or executive board. The truth is any presentation is reliant on preparation, articulation, and your professional knowledge. Now, how do you incorporate those three things into your presentation? In this Gainsight Gamechanger podcast, Adam Joseph discusses with David Chernick, CEO, and founder of TREACL, the important aspects of a presentation. They will touch on subjects such as knowing who your audience is, owning the room, evading the rabbit hole, and how to avoid death by PowerPoint. Join in to pick up the necessary actions to take your presentation to the next professional level. [minti_divider style="1" icon="" margin="60px 0px 60px 0px"] Want to join the conversation? You can do it by:

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