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Customer Success and Product Experience Software | Gainsight
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Products
  • Customer Success Deliver the outcomes your customers desire.

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  • Product Experience Build products your customers love.

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  • Customer Experience Drive superior customer experiences.

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  • Revenue Optimization Grow by expanding happy, successful customers.

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Gainsight Customer Cloud Drive retention and growth with Gainsight's Customer Cloud.

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Platform
  • Gainsight Platform Connect and centralize your customer data.

  • Integrations Native integrations and pre-built connectors to further empower your Customer Success goals.

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

Learn
  • Resources Library

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  • Gainsight Blog

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  • Events and Webinars

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Operate
  • Customer Community

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  • Gainsight University

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  • Documentation

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  • Developers

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About Gainsight
  • Who We Are

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  • Leadership

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  • Philanthropy

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  • Press Releases

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  • Partners

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  • Careers

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Gainsight Customer Data Processing Addendum

  • January 17, 2020
  • mstone

California Consumer Privacy Act

Our Commitment to You and the Protection of Your Data We’re committed to helping Gainsight customers and users understand, and where applicable, comply with the California Consumer Privacy Act of... read more →
  • January 16, 2020
  • mstone
cookies

Cookie Policy

Gainsight believes in being transparent about how we collect and use data. This policy provides information about how and when we use cookies for these purposes. Capitalized terms used in... read more →
  • December 17, 2019
  • Surendra Babu
sub processors

Sub-Processors

List of Gainsight Sub-Processors Last Updated: July 13, 2020 Gainsight, Inc. (“Gainsight”) uses Sub-processors to support the provision of certain Gainsight products and services ordered by a Client under an... read more →
  • November 15, 2019
  • Surendra Babu
services

Services Privacy Notice

Last Updated: May 24th, 2018 Introduction Gainsight, Inc. ("Gainsight", "we" "our") respect your privacy. This Services Privacy Notice (the “Notice”) explains who we are, how we collect, share and use... read more →
  • May 24, 2018
  • mstone
General Data Protection Regulation

General Data Protection Regulation

Our Commitment to You and the Protection of Your Data We’re committed to helping Gainsight customers and users understand, and where applicable, comply with the General Data Protection Regulation (GDPR).... read more →
  • May 7, 2018
  • Josue Contreras
privacy policy

Privacy Policy

Last Updated January 1, 2020 Gainsight, Inc., including its Affiliates (Aptrinsic, Ltd., Gainsight Software Private Limited, and Gainsight UK LTD) (collectively, “Gainsight“, “we,” “us,” or “our“) respect the privacy of... read more →
  • May 7, 2018
  • Josue Contreras

Recent Posts

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