Deliver proactive, preventative care that enables you to retain and grow your customer base.
Manage learner's experience, and deliver educational outcomes.
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
www.gainsight.com|27 April, 2018
For the second year in a row, G2 Crowd has recognized Gainsight as a Leader in their Grid Report for Customer Success. The Spring 2018 Customer Success Grid Report provides a unique analysis of Customer Success solutions that “represents the democratic voice of real software users, rather than the subjective opinion of one analyst.” This robust piece of research material should be read by anyone evaluating a Customer Success solution.
Gainsight ranked #50 in Forbes 2018 List of Top 100 Cloud Companies. Gainsight™, the Customer Success company, has been named to the Forbes 2018 Cloud 100, the definitive list of the top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures. Read more here.
Gainsight ranked #56 in Forbes 2016 List of Top Private Cloud Companies. “At Gainsight (No. 56), CEO Nick Mehta knows that a happy customer spends more. So his company built software to help companies boost their sales by proactively analyzing existing accounts.” The question is how you keep [your existing customers] coming back for more,” says Mehta. When Gainsight adds ten points to revenue growth, its software has already more than paid for itself. Read more here
Gainsight ranked #52 in Forbes 2017 List of Top 100 Cloud Companies. “The next time Gainsight raises money from investors, it will likely be as the first billion-dollar startup in customer success. That looming distinction was set up on Tuesday when the company announced triple-digit growth, key new hires and a new $52 million investment that puts the company in knocking distance of unicorn status the next time it dips into investor pockets. CEO Nick Mehta announced the news at the company’s annual customer event in Oakland, California, called Pulse.” Read more here
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