[Redwood City, CA – October 30, 2018] – Gainsight™, the Customer Success company, announced today that its Chief Operating Officer, Allison Pickens, was recognized as one of the Top Women Leaders in SaaS of 2018 by The SaaS Report. The SaaS Report is a comprehensive source for business news, investment activity, and corporate actions related to the SaaS and software sectors. Nominated leaders were assessed across a number of key areas including integrity, intelligence, drive, company culture, and company growth, among other areas.
The SaaS Report created the list to recognize and celebrate the accomplishments of women in SaaS, software and the broader technology field. The goal is to shine a light on these leaders to help inspire and encourage today’s younger generation of women to aim high in their ambitions.
“I am honored to be recognized by The SaaS Report, especially on a list that includes luminary and entrepreneurial leaders such as Amy Chang, Sandi Lin, and Raja Hammoud,” said Allison Pickens, Chief Operating Officer at Gainsight. “When women are recognized for their achievements, it shows that leaders come in all forms and inspires people of all genders in their career aspirations. I believe SaaS companies today have an opportunity to set a better example of what a diverse, inclusive workplace looks like, not just because it’s right for business, but because it’s the right thing to do, period.”
The 2018 SaaS Report received more than 3,500 nominations on behalf of hundreds of women leaders. The list was developed to honor leaders of Software-as-a-Service (SaaS) companies who have driven revenue growth while creating cultures that foster innovation. The leaders were selected based on the detailed nomination submissions we received from each leader’s respective company and industry colleagues.
Allison Pickens joined Gainsight in 2014 as Chief of Staff to the CEO, and held various roles within the company, from building the company’s first Sales Development team to leading Customer Success Managers to eventually leading the entire Customer Success organization as the Chief Customer Officer. Allison helped build Gainsight’s post-sales functions, including a global team of more than 150 team members across Customer Success Management, Professional Services, Support, Operations, Customer Marketing, Value Consulting, and Customer Engineering. Allison was recently appointed to Chief Operating Officer, retaining leadership of the company’s post-sales organization while adding Corporate Development and Business Operations to her scope.
Prior to Gainsight, Allison worked in management consulting for Fortune 500 companies while at Boston Consulting Group and later worked in private equity investing at Bain Capital. At both companies, she helped organizations drive change and scale teams.
About The SaaS Report: The SaaS Report is a comprehensive source for market insights, business news, investment activity and corporate actions related to the SaaS and software sectors. Based in New York City, the firm is run by a seasoned team of editors, writers and media professionals highly knowledgeable on SaaS and the various companies, executives and investors that make up the sector.
About Gainsight: Gainsight™, the Customer Success company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management. Learn how leading companies like GE Digital, Box, Adobe and Workday use Gainsight to help their customers succeed at www.gainsight.com.
