Press ReleaseAugust 9, 2018
Gainsight™ Named One of the Highest-Rated Private Cloud Computing Companies to Work For Image

Gainsight™ Named One of the Highest-Rated Private Cloud Computing Companies to Work For

List Showcases Private Cloud Companies with the Highest Levels of Employee Satisfaction 

[San Francisco  - May 2, 2018]  – Gainsight™, the Customer Success company, was recognized as one of the 50 Highest Rated Private Cloud Computing Companies to Work For in a new list released by Battery Ventures, a global investment firm, and Glassdoor, one of the world’s largest job and recruiting sites. The list highlights 50 independent, private companies—all business-to-business cloud companies--where employees report the highest levels of satisfaction at work, according to employee feedback shared on Glassdoor.

Gainsight’s overall company rating is 4.5, compared to the broader average across Glassdoor, 3.4. Gainsight’s CEO, Nick Mehta, boasts a 100% approval rating on Glassdoor—compared to an average of 69% for all 770,000 employers on the site--and the company has a 93% positive business-outlook rating, again based on feedback shared by employees. The broader Glassdoor average is 48%. A positive business outlook means employees believe business will improve in the next six months.

“Since we first partnered with Glassdoor to compile this list in 2016, the cloud has only grown in influence and market power,” said Neeraj Agrawal, a Battery general partner who specializes in cloud investing. “It was also significantly tougher to make the list this year, with companies requiring a higher Glassdoor rating to make the cut—showing that companies can’t rest when it comes to focusing on culture and employee happiness.” This year’s private-list cutoff was a rating of 4.4, compared to 4.1 on the prior list. Battery and Glassdoor also released a similar list of the 25 Highest-Rated Public Cloud Computing Companies to Work For.

More broadly, “we view these rankings as a key indicator of company health and potential growth,” said Agrawal, who will discuss the lists and their implications at this week’s CloudNY conference, a high-profile, invite-only event for cloud founders and CEOs. Agrawal also serves on the board of Glassdoor. A Glassdoor economic research study, as well as other third party studies, also show that companies with high employee satisfaction often post stronger financial performance.

“Gainsight’s purpose is to become living proof that you can win in business while being human first -- a belief whose foundation is built on intentionality for employees, their families and communities,” said Nick Mehta, Chief Executive Officer at Gainsight. “​We are honored by this recognition from Battery Ventures and Glassdoor and are humbled to be in such great company with the other human-first businesses on the list.”

Glassdoor noted that employees at these highly rated companies commonly mention in online reviews that they enjoy working for mission-driven companies with strong and unique company cultures; employers that promote transparency; and companies with experienced senior leaders who regularly and clearly communicate with employees. Here are a few anonymous employee reviews of Gainsight on Glassdoor:

“The company culture is in a league of its own with the golden rule, success for all, and childlike joy. Everyone is incredibly smart and passionate about the platform & customers.”

 “The work is hard, but incredibly fulfilling. What I appreciate most about Gainsight is that senior leadership is attentive to the strain that scale can put on employees, and very transparent about challenges when they are surfaced. This constant self-assessment and push to do better for both teammates as well as shareholders is what makes Gainsight truly a great place to work.”

“The biggest pros are the people, culture, work-life balance, diversity, customers, and technology. Our management team is great too and uses a human-first approach driven by our CEO.”

About Battery Ventures: Battery strives to invest in cutting-edge, category-defining businesses in markets including software and services, Web infrastructure, consumer Internet, mobile and industrial technologies. Founded in 1983, the firm backs companies at stages ranging from seed to private equity and invests globally from offices in Boston, the San Francisco Bay Area, London and Israel. Follow the firm on Twitter @BatteryVentures, visit our website at www.battery.com and find a full list of Battery's portfolio companies here.

About Gainsight: Gainsight™, the Customer Success company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight’s product helps you touch customers effectively, track customer health consistently and transform the way your company orients around the customer. Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management. Learn how leading companies like Okta, Adobe and Workday use Gainsight to help their customers succeed at www.gainsight.com.

Connect with Gainsight: 

Contacts: press@gainsight.com

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