Sell more to your existing customers, develop users into advocates and drive new growth.

Sell more to existing customers

According to Marketing Metrics, you are up to 80% more likely to sell an existing customer than a prospective customer. With Gainsight PX, you can measure your customer’s product usage and deliver product-qualified leads to your sales team.

Increase conversion rates by presenting customers with relevant upsell or cross-sell offers directly within your product.

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Develop customers into advocates

Customer loyalty is the ultimate growth lever. Until now, finding advocates included of a lot of begging and pleading sales and success teams to nominate customers. Gainsight PX provides you with visibility into the most active customers including their responses to NPS & CSAT surveys.

Reducing time spent begging and pleading and more time creating customer advocates.

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Increase trial conversions

Using Gainsight PX, you can personalize your user’s trial experience. Onboard each user to their first “aha” product moment based on their product interest. Identify the product areas where your users drop off and bring inactive users back to your product to complete required tasks.

Give your sales team visibility to know which trial users to engage based on when they become product-qualified for a paid offering.

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POWERFUL ALONE, BUT EVEN BETTER TOGETHER

In the subscription era, the product and customer success teams take center stage in driving customer lifetime value.

Gainsight PX helps your team deliver superior product experiences while Gainsight’s customer success platform helps to ensure customers are receiving business value from the product. They’re powerful alone, but even better together in terms of driving customer growth.

See how Gainsight PX can drive product-led growth for your company. Schedule a demo of our product experience platform today!

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