Transform how your product drives your business with Gainsight PX.

Make data-driven product decisions, deliver personalized engagements based on user behavior, and present in-app surveys at the right time.

  • WeWork
  • Blackbaud
  • Bizzabo
  • Madison Logic
  • Trimble
  • Anaplan

Platform & Integration

PX Screenshot

Enterprise ready

Built to scale from the start

PX Screenshot

Extensible Data Model

All objects within Gainsight PX can be extended allowing you to decorate accounts, users, leads, and user behaviors.

By enriching feature usage with global context or custom attributes you can create custom reports to answer the tough product usage questions.

Security

Gainsight PX runs and stores data on Google Cloud Platform and follows Google’s best practices for security of our product and services. As a result, all the benefits of Google’s technology and security practices are passed through to our customers. Google is SOC 2, SOC 3, ISO 27001, FISMA, and PCI compliant, and Google completes multiple independent security audits annually.

All application data collected by Gainsight PX is transmitted over SSL, encrypted to keep data private and secure. Gainsight PX logically isolates each customer’s data from that of other customers and users, even when it’s stored on the same physical server. Gainsight PX offers HMAC validation and user level access controls and is GDPR compliant.

Marketo

Marketo

Pull lead and campaign data into Gainsight PX to personalize their product experience. Push user product activities into Marketo to enhance your lead score.

Pardot

Pardot

Enhance your lead score by pushing in user product activities into Pardot. Pull lead and campaign data into Gainsight PX to personalize their product experience.

Salesforce

Salesforce

Pull your account, opportunity, and contact data into Gainsight PX to analyze products impact on revenue and personalize your product experience for different personas and customer segments. Provide sales with visibility into trial account usage and trigger offline actions and workflows based on product activities.

Microsoft Dynamics

Microsoft Dynamics

Provide sales with visibility into a lead’s trial usage and trigger offline actions and workflows based on key product activities. Analyze your products impact on revenue by pulling account, opportunity, and contact data into Gainsight PX and personalize your product experience for different personas and customer segments.

Zendesk

Zendesk

Give your support team the product information they need to resolve customer issues faster. With Gainsight PX for Zendesk your support team can see all the product activities a user has performed while reviewing a ticket.

Slack

Slack

Democratize your product data and push critical events into designated slack channels. Alert success teams when survey responses require immediate action.

Segment

Segment

Easily install the Gainsight PX tag without coding with Segment. Gainsight PX is a destination for all product events collected using segment.

CaliberMind

CaliberMind

Keep all your customer systems of record in sync across product, marketing, and sales. Append user and company data in Gainsight PX to personalize your product experience for different personas and customer segments.

Dell Boomi

Dell Boomi

Connect Gainsight PX with any other SaaS application to trigger workflows and actions based on product data. Create and execute business logic to keep your customer systems of record in sync.

 

Leverage the power of data to ensure positive outcomes for every customer.

  • We’ve partnered with Gainsight as they’ve built their product experience platform knowing that an effective product growth strategy may start with product, but must ultimately support all customer-facing teams.

    Adrian Benić VP Product