Launch Customer Success Fast and Deliver the Value your Customers Expect

Speakers: Kelly Hall, Lorna Henri, Emilia D'Anzica

Session Abstract

With the growing importance of customer success, businesses are not only focused on establishing a customer success function and launching their strategy, they’re looking to do this with speed and customer impact. In this session, Kelly Hall, VP of CS at Malwarebytes, and Lorna Henri, VP of Customer Success at Modern Health, will share their people, process & technology tips for launching customer success faster so that teams can start delivering value to your customers sooner.