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Win Fast by Hiring CS Operations Early

Speakers: Will Rahim, Todd Massey, Scott Klimek

Session Abstract

At the center of some of the most impactful Customer Success strategies lies CS Operations. From translating high-level goals into workflows, to driving meaningful customer engagements and surfacing the right insights to the right stakeholders internally, CS Operations teams drive a real and tangible impact on the success of CS teams. In this session, leaders from Delphix will discuss how companies can set their CS teams up for success by hiring CS Ops early.

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