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Your Customers Need You to Put Yourself First: Listen to Them!

Speakers: Violaine Yziquel

Session Abstract

In any customer facing role it can be easy to be fully focused on the customer’s agenda. This can easily lead to frustrations and make you feel like you lose control. But what if there was another way? Something that comes naturally to all of us? … Human First Customer Success or in other words listening to your own needs first to set up for success and treat your customers in the most productive, efficient and creative way. Learn how you can become the leader of your own working life and stay strong on the right agenda by applying the same principles you would use with your customers – setting your own goals, being curious and making no excuses! Let’s go!

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