You’re on Mute: Making CS Work In a Remote-first Model

Speakers: David Sakamoto, Sherrod Patching

Session Abstract

What does Customer Success look like in a world where we aren’t actually able to interact with our customers live and in-person? We’ve all been finding out together as we’ve gotten through the past year and plan for the next. Panelists will discuss the different strategies they’ve deployed, including what’s worked best and what hasn’t, when it comes to delivering your customers’ sucess in this remote-first environment.

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