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Set Up for Success: Building a CS Organization and Setting Up Your Team to Win

Speakers: Sonam Dabholkar

Session Abstract

Building a CS organization at a fast-growing company can be a daunting task. In this session, learn how Gong.io has approached structure and process for their fast growth, how they prioritized their efforts, what led them to choose Gainsight as their technology to scale their customer success team, and how you can apply their lessons learned at your organization.

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