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Deliver proactive, preventative care that enables you to retain and grow your customer base.
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Pulse Everywhere

The Marriage of Customer Value and Customer Success

Speakers: Jim Berryhil - CEO and Co-Founder, DecisionLink

Session Abstract

In this session, “The Marriage of Customer Value and Customer Success“, led by Jim Berryhill, CEO and Co-Founder of DecisionLink, you’ll hear perspective on the importance of value in the customer success ecosystem from Nick Mehta, CEO of Gainsight – and why companies are now able to deliver this missing link, along with success stories from VMware and DocuSign.

Speaker: Jim Berryhil
CEO and Co-Founder, DecisionLink

Jim Berryhill has spent over 30 years in enterprise software sales and sales management, leading high-performance teams at ADR, CA, Siebel Systems and HP Software with focus on value selling. He founded DecisionLink with a vision to make Customer Value a strategic asset by delivering the first enterprise-class, value management platform for the digital age.