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    Customer Success Deliver the outcomes your customers desire. Find Out More >

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    Product Experience Build products your customers love. Find Out More >

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    Revenue Optimization Grow by expanding happy, successful customers. Find Out More >

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Make Customer Success a Team Sport with Gainsight’s Fall Release

Customer Success is a team sport and Gainsight’s Fall Release makes it easy to share customer insights across functions so everyone involved in an account can rally around the success... read more →
  • November 29, 2017
  • Marie Forshaw
  • _Product Release

Gainsight Spring Release Boosts Efficiency for Customer Success at Scale

Enterprise companies are looking for ways to leverage rich customer data to accelerate growth within their existing customer base. As previewed during my Keynote at the Pulse Conference, this need... read more →
  • May 23, 2017
  • Karl Rumelhart
  • Uncategorized

Gainsight’s Winter Release Targets Key Customer Success Challenges with Advanced Capabilities

As the new year gets underway, I am excited to introduce new capabilities that address the most central challenges in Customer Management. Federated Customer Management: You no longer have to... read more →
  • February 21, 2017
  • Karl Rumelhart
  • _News and Press, _Product

Understand Your Customers Better Than Ever Before With Gainsight’s Fall Release

I am excited to share the details of some new features that help capture rich customer context to build a deeper understanding of your customers: Customer360 Timeline: Log and view... read more →
  • November 29, 2016
  • Karl Rumelhart
  • _Product Release

Gainsight Announces New Product Capabilities that Deliver Success to Complex Customers and Introduces New Technology to Blend Data

I am excited to announce our August Product Release which further evolves our Relationships functionality, introduces new data modeling technology with Data Spaces, provides an efficient and personalized way to... read more →
  • September 19, 2016
  • Karl Rumelhart
  • _Product Release

Gainsight’s Latest Product Release Enables Next-Generation Customer Experience

I am excited to announce Gainsight’s latest product release that brings a fresh new user interface to our customers, makes Customer Success more personal with integrated video communication, and elevates... read more →
  • July 6, 2016
  • Karl Rumelhart
  • _Product Release

Recent Posts

  • 5 Things I’ve Learned From Making 200+ Customer Success Career Intros
  • 6 Reasons to Get Excited About Gainsight and the Next Decade of Customer Success
  • 5 Reasons Consumption-Based Customer Success Is Different
  • Why B2B Companies Need Great Customer Experience to Win Market Share
  • A Guide To Executive Sponsor Change

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