Research & Reports

Adopt Intelligent Content Coordination for CX Excellence

A digital report titled "Adopt Intelligent Content Coordination for CX Excellence" is shown on a blue gradient background. The report highlights Intelligent Content Coordination in its overview and key findings, with a stylized icon in the top left.

Share a few contact details and we'll provide you with a link to access the content.

By 2027, 40% of organizations will fail to deliver impactful customer experience due to a lack of intelligent content coordination.

Don’t be one of them. This Gartner report outlines the five pillars of Intelligent Content Coordination  and how to align data, AI, and strategy to power seamless, customer-centric experiences.

Access the Gartner® report to future-proof your CX strategy.

Gartner, Adopt Intelligent Content Coordination for CX Excellence, By Irina Guseva, 24 June 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission.

All rights reserved.