Synthesize data gathered during a customer’s lifetime to pinpoint the perfect reference for sales as well as identity champions critical to the success of your relationship.
Gainsight, the first and only complete Customer Success solution, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The company’s SaaS solution uses predictive analytics to drive revenue from sales, usage, support, survey and other sources of external customer data. Discover more about it’s capabilities when you download this guide.
- View and track references in Gainsight
- Create a health scorecard to measure your customer’s advocacy
- Send automated messages of appreciation to contact who serve as references