Webinar Schedule

June 11, 2024
11:30 am ET

Building Around Your Customer's Needs

When it comes to your community strategy, we often think about our business goals – increasing self-service, building advocacy, reducing support tickets, and more – sometimes at the expense of our customers’ needs. Join us to hear real-world examples of how to balance and align your community objectives with your customer’s wants for ultimate community success.


June 12, 2024
11:30 am ET

Powering Customer Support at Scale

Supporting your customers – no matter what department you work in – is key to driving value and ROI from your product(s). But customers often have nuanced, specific questions they need answers to in order to be successful – and with fewer resources available, you may be struggling with how to still deliver an optimal experience. The answer? Customer-driven communities.

Available on Demand
February 13, 2024

Community Do's and Dont's in 2024

New year, new community needs. Join Gainsight’s Global VP Demand and community expert Remco de Vries as we dive into the latest in community trends to watch, must-dos for success, and key takeaways from 2023.


Available on Demand
April 16, 2024

How to Rebuild a Successful Community

Communities are always evolving – but what if you need to merge, reinvent or relaunch your community? Hear how Gainsight successfully merged our two distinct communities (inSpired and GameChangers) into one, four product destination for Gainsight customers.

Available on Demand
April 30, 2024

Human-First Approach to Advocacy & Community

We’ve reached a tipping point in advocacy and community causing many in customer marketing and community management to ponder the future of their programs. Hear how Gainsight and Champion can help you navigate these uncertain times, and explore how you can evolve your advocacy and community programs to be end-to-end, human-first experiences.

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