As an Ad Tech provider, you can use Gainsight to combine data from enterprise systems to get a 360-degree view of your customer and get insights on how to grow your share of their wallet.
Gainsight, the first and only complete Customer Success solution, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The company’s SaaS solution uses predictive analytics to drive revenue from sales, usage, support, survey and other sources of external customer data. Discover more about it’s capabilities when you download this guide for Ad Technology Providers.
- Identify growth opportunities with customers who need more support or usage capacity
- Target metrics like logins, ad impressions and content differentiation to quantify account health
- Flag risk across a customer’s lifecycle based on customer behavior and engagement