Use granular business rules to accelerate and extend customer lifecycle.
Gainsight, the first and only complete Customer Success solution, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The company’s SaaS solution uses predictive analytics to drive revenue from sales, usage, support, survey and other sources of external customer data. Discover more about it’s capabilities when you download the Lifecycle Rules Builder guide.
- Apply unlimited filters and logical calculations to discover issues and opportunities from your distinct customer segments
- Trigger calls-to-action to capitalize on upsell growth opportunities or intervene when there is risk of churn
- Ensure consistent and fast resolution through standardized playbooks