Gainsight for IT & Analytics Teams
Better serve your business by giving every team the customer insights they need for action.
Align your company on one definition of the customer
Finally standardize all parts of your business on one shared definition of the customer
Give every team within your business the flexibility to own the piece of the customer that matters to them without breaking a centralized definition
Present the relevant perspective - and only the relevant perspective - of the customer to each team across your business
Leverage a pre-built database and architecture to go from customer data to customer insights, fast
Represent all the ways your company does business with a customer without building a customer model from scratch
Integrate your data into a platform that was built to handle customer data in all its formats; from batched CRM data to streaming product telemetry data and everything in-between
Don’t recreate the wheel by designing a customer database architecture - rather focus on extending an existing purpose-built architecture for your organization
Use powerful tools to automate insight generation - no code needed
Automate data preparation processes with a point-and-click engine that can conduct over 15 types of transformations on large volumes of data, all through in-memory processing
Explore and validate your data through a graphical interface that can combine and visualize different data sets to make it easy to prepare data for use by the business
Design and automate a scorecard that translates trends in data to indicators of customer health
Related Information
CDP Data Sheet
Activate your Customer Data to Compete in Today’s Economy. According to McKinsey, those businesses who apply customer analytics are 23 times more likely to outperform their competitors.
Alfresco Case Study
Alfresco’s Customer Success leadership team got together to do a scavenger hunt. Their intention was to pressure-test their Gainsight investment.
Lifesize Case Study
Lifesize connects people to make the workplace great through a unique integration of plug-and-play HD camera systems and HD phones with award-winning, cloud-based conferencing software.
