Staircase AI by Gainsight

Human-First AI with Real Results

Save hours, dollars, and effort with AI that’s fine tuned for customers, with real-time AI alerts on churn risk and visibility to where you are burning cash and time on noisy customers. We’ve saved $36 million for our customers through Human-First AI that rethinks how we deliver Customer Success.

Young woman with glasses using a tablet, surrounded by data visuals, including team effort metrics, sentiment score of 56, and churn risk at 26. Speech bubbles show queries about negative messages and identifying biggest advocates.

Your Self-Serve Success Toolkit

Webinars

January 22, 2024 at 8:00 am PT Webinar
Unplugged | AI for Post-Sales

Join industry leaders, innovators and practitioners as we dive into the real-world strategies top companies use to cut costs, boost retention, and uncover growth opportunities…

When it comes to new technology, there’s nothing more instantly (and widely) adopted than AI. As our AI needs grow, CS professionals are looking for…

AI has promised us speed and efficiency. And when we can collect customer insights in real-time, via AI-powered sentiment analysis of live conversations, those promises…

eBooks

It seems that every news story, tech product release, group chat, and even dinner table conversation eventually gets around to AI. And rightly so: AI…

This step-by-step guide helps you uncover new revenue opportunities quickly, with AI-powered insights that cut through the noise.

Stop letting revenue slip through the cracks. The real gold? It’s already in your customer base. The State of Customer Expansion reveals the secrets of…