Glossary

Healthcare Cross Sell Opportunities

Ensure positive experiences for every patient with Gainsight

As technology rapidly grows, it’s driving businesses of all sizes to rethink how they operate. They are adopting new processes and values in order to thrive and survive these changing times. Now, businesses must pay closer attention to the changing needs of their existing customers to retain their business and expand relationships.

This is especially true of healthcare companies who want to track cross-sell opportunities and deliver better customer experiences. While imperative to business health, tracking customer feedback is necessary but challenging. That's why healthcare businesses need Gainsight, a platform designed from the ground up for customer satisfaction and retention.

Gainsight for the Healthcare Industry

  • Track complex relationships across healthcare systems, providers, labs, etc. and view it all within Gainsight, your single source of customer information
  • Better understand customer health using detailed reports and timely health scores to predictively identify at-risk clients
  • Drive best practices across your organization with Success Plans and more
  • Demonstrate the value of your services with your aggregated data and easily shareable reports

Whether you specialize in pharmaceuticals, medical devices, or healthcare IT, schedule a demo to learn more about how Gainsight can help you control costs and ensure consistent outcomes.