Gainsight Glossary

Revenue Management Analytics

Revenue management analytics is crucial to understand the past and current performances of your company. Revenue management analytics can be derived from customer lifecycle value – which provides insight on company profitability, customer loyalty and customer satisfaction.

Gainsight is a customer satisfaction platform that aims to reduce churn rate by over 50% in order to improve your customer lifecycle value. Using Gainsight platform, you can:

  • Generate and track MRR and ARR by period
  • Drill down into analytics to identify new business opportunities
  • Identify down-sell, debook and churn candidates
  • Generate list of transactions for any period
  • Calculate churn per period using customizable churn calculation methods

To learn how to generate revenue management analytics using Gainsight, schedule a demo today.

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