What does customer success look like when it's all happening virtually?
In this webinar, Gainsight's CEO Nick Mehta and Slack's VP, Global Head of Customer Success & Services Christina Kosmowski will tell you how they're leading their organizations to proactively maintain customer relationships virtually. You'll get their tips and strategies, as well as have every opportunity to ask questions live.
- Tactics for conducting virtual customer meetings with face-to-face effectiveness.
- Creative ideas for improving customer relationships through video conferencing.
- Cross-functional strategies to deliver the right message in the right channel.
- And much more.