By Business Challenge
By Industry
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Healthcare
Deliver proactive, preventative care that enables you to retain and grow your customer base.
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Education
Manage learner's experience, and deliver educational outcomes.
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Security
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
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Gainsight Essentials
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
By Team
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Customer Success Empower and enable your CSMs.
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Product Create elegant product experiences.
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Customer Experience Identify trends across the customer journey.
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Revenue and Sales Drive a high performing renewals process.
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IT and Analytics Consolidate your Customer Data.
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Executives Align on customer heath and opportunities.
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Customer Resources
Industry Resources
By Role
About Gainsight
Your New Business Plan:
Durable Growth.
Higher net revenue retention.
Greater product adoption.
ADVANTAGE, YOU
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Digital Superpowers to Scale Growth
Increase Net
Revenue Retention
View Customer Health & Usage In a Single Place
Scale Customer
Success Teams
Accelerate Onboarding & Product Adoption
Launch/Manage Product-Led Growth
RICH PRODUCT & CUSTOMER ANALYTICS
Scale retention efforts with usage analytics and health scores.
“Gainsight PX enables us to do the science of customer success and churn by making it possible to listen to our customers in a scalable, data-driven manner.”
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renewal optimization
Scale renewals management without increasing cost.
“Using Gainsight for renewal management has allowed us to both specialize and scale our Customer Success teams. We have built an automated renewal system that can and has frequently facilitated a zero-touch renewal-plus-growth process.”
CUSTOMER JOURNEY ORCHESTRATION
Scale customer engagement.
“I think of Gainsight as the vehicle that brings together all the different customer data points and uses them as triggers to automate pieces of our customer journey in a straightforward way.”
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Low/no code in-app product guides
Reduce product onboarding time tomere minutes.
“Gainsight PX provides better insight into the user experience because it is objective. Plus, it enables us to make changes in response within minutes and hours instead of days and weeks.”
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USER SEGMENTATION & IN-APP COMMS
Increase adoption with contextual in-app engagement.
“After testing this in-app engagement for 2 months, we saw an 8% increase in targeted customers using our automation feature, which is very impressive.”
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Companies worldwide look to Gainsight for scalable, durable growth through product-led, customer-led, and community-led strategies.
Customer Stories
