Our business is very complex with lots of products, and even in that scenario, Gainsight has proved to be a great tool to help our CSMs have a holistic view of their customers and track their interactions. I'm not sure there's a situation where I wouldn't recommend it. On top of that, the support team and our CSM truly treat us like their only customer.
Prevent churn today.
Protect your business for tomorrow.
With COVID-19, the business environment around us has changed dramatically. As your customers look to reduce expenses, the risk of losing them is high. Identify and mitigate customer risks today, so your business is here tomorrow.