Grow an
Unstoppable Business
Through Deeper Product Engagement and Successful Customer Outcomes

Drive Product Adoption and Increase Net Revenue Retention

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Digital Superpowers to Scale Growth

Increase Net
Revenue Retention

View Customer Health & Usage In a Single Place

Scale Customer
Success Teams

Accelerate Onboarding & Product Adoption

Launch/Manage Product-Led Growth

RICH PRODUCT & CUSTOMER ANALYTICS

Scale retention efforts with usage analytics and health scores.

“Gainsight PX enables us to do the science of customer success and churn by making it possible to listen to our customers in a scalable, data-driven manner.”

DOUG MILLER

Former Customer Experience Advisor, Onclusive

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renewal optimization

Scale renewals management without increasing cost.

“Using Gainsight for renewal management has allowed us to both specialize and scale our Customer Success teams. We have built an automated renewal system that can and has frequently facilitated a zero-touch renewal-plus-growth process.”

BEN MICHAEL

Senior Manager, Customer Success, JAMF

CUSTOMER JOURNEY ORCHESTRATION

Scale customer engagement.

“I think of Gainsight as the vehicle that brings together all the different customer data points and uses them as triggers to automate pieces of our customer journey in a straightforward way.”

VALERY SKIRSKAYA

Customer Success Operations Manager, Glint

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Low/no code in-app product guides

Reduce product onboarding time tomere minutes.

“Gainsight PX provides better insight into the user experience because it is objective. Plus, it enables us to make changes in response within minutes and hours instead of days and weeks.”

YARIV ZUR

VP of Product, Anodot

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USER SEGMENTATION & IN-APP COMMS

Increase adoption with contextual in-app engagement.

“After testing this in-app engagement for 2 months, we saw an 8% increase in targeted customers using our automation feature, which is very impressive.”

IGOR KRANJCEC

Product Marketing Manager, INFOBIP

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Companies worldwide look to Gainsight for scalable, durable growth through product-led, customer-led, and community-led strategies.

Customer Stories

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