The Gainsight Customer OS
Lower Churn 😎, Lower Burn 🔥
Scale customer journeys with digital & AI without losing the human touch.
Staircase AI
Real-time, Al-powered customer engagement insights across all conversations.
Customer Success
Drive retention and expansion with the industry’s leading Customer Success platform.
Product Experience
Improve user adoption with in-app engagements and meaningful product analytics.
Customer Communities
Give your customers a single hub for anytime, anywhere self-service.
Customer Education
Digitize customer onboarding and training with on-demand education.
Our cutting-edge Human-First AI technology transforms how you deliver customer success, empowering you to concentrate on what truly matters while orchestrating intelligent, tailored interactions with your customers on a scale like never before.
Our approach integrates advanced AI with human insight to deliver unparalleled results.
![Screenshot showing Gainsight's AI-generated customer cheat sheet, giving summaries of the renewal discussions, strategic priorities, risks, and key projects.](https://www.gainsight.com/wp-content/uploads/2024/04/ai-screen-shot.png)
The most trusted Customer Success solutions
![](https://www.gainsight.com/wp-content/uploads/2024/11/high-performer-spring-24.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerSuccess_Leader_EMEA_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_Leader_Enterprise_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_Leader_Mid-Market_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_MomentumLeader_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerSuccess_Leader_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/ExperienceManagement_UsersMostLikelyToRecommend_Small-Business_Nps.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/high-performer-spring-24.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerSuccess_Leader_EMEA_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_Leader_Enterprise_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_Leader_Mid-Market_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_MomentumLeader_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerSuccess_Leader_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/ExperienceManagement_UsersMostLikelyToRecommend_Small-Business_Nps.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/high-performer-spring-24.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerSuccess_Leader_EMEA_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_Leader_Enterprise_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_Leader_Mid-Market_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerRevenueOptimization_MomentumLeader_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/CustomerSuccess_Leader_Leader.png)
![](https://www.gainsight.com/wp-content/uploads/2024/11/ExperienceManagement_UsersMostLikelyToRecommend_Small-Business_Nps.png)
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