Healthcare is all About Successful Outcomes

Keep your customers healthy with the top-rated, HIPAA compliant platform for customer success, product experience, and community.

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Gainsight solutions for healthcare

A Few Of Our Successful Healthcare Customers

Healthcare Specialization 
Meets World-Class Technology

Work with our dedicated healthcare team with decades of experience helping organizations like yours.

Digital Health & Wellness

Telehealth

Electronic Medical Records

Health Insurance

Connected Medical Devices

Revenue Cycle Management

Insights

Practice proactive, 
preventative customer care

  • Monitor customer health and proactively diagnose customer risks and opportunities
  • Standardize CS workflows to save time and operationalize best practices
  • Deliver personalized customer experiences blending human, digital and community engagements
  • Model complex customer relationships to drive success for every product, division or business unit

Engagement

Monitor product adoption 
and jumpstart usage

  • Collect product, feature adoption and usage data for each of your end-users and personas (e.g., patients, clinicians)
  • Analyze trends to understand what features and workflows drive customer retention, growth and satisfaction
  • Drive usage and guide customers to value with interactive product engagements
  • Collect end-user feedback through surveys presented directly within your product

“With Gainsight, we’re able to operationalize our customer success processes and keep focus on the success of our customers.”

Tony Lenox VP,
Worldwide Customer Success and Support

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