Healthcare is all About Successful Outcomes
Keep your customers healthy with the top-rated, HIPAA compliant platform for customer success, product experience, and community.
A Few Of Our Successful Healthcare Customers
Healthcare Specialization Meets World-Class Technology
Work with our dedicated healthcare team with decades of experience helping organizations like yours.
Digital Health & Wellness
Telehealth
Electronic Medical Records
Health Insurance
Connected Medical Devices
Revenue Cycle Management
Insights
Practice proactive, preventative customer care
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Monitor customer health and proactively diagnose customer risks and opportunities
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Standardize CS workflows to save time and operationalize best practices
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Deliver personalized customer experiences blending human, digital and community engagements
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Model complex customer relationships to drive success for every product, division or business unit
Engagement
Monitor product adoption and jumpstart usage
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Collect product, feature adoption and usage data for each of your end-users and personas (e.g., patients, clinicians)
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Analyze trends to understand what features and workflows drive customer retention, growth and satisfaction
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Drive usage and guide customers to value with interactive product engagements
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Collect end-user feedback through surveys presented directly within your product
With Gainsight, we’re able to operationalize our customer success processes and keep focus on the success of our customers.
