Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of GainsightSee Case Study
Box Chooses Gainsight to Power Customer Satisfaction, Adoption, Renewals, and ExpansionSee Case Study
Hundreds of Customers Like You
Adobe
Creative, Marketing, and Document Management Software
Adobe Drives Action and Strategic Decisions with Gainsight
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Cisco
Networking and telecom hardware, high-tech services and products
VMware
Global leader in cloud infrastructure & digital workspace technology, accelerates digital transformation for evolving IT environments.
GE Digital
Tableau
Global leader in visual analytics software
Anaplan
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Box
Cloud Content Management
Box Chooses Gainsight to Power Customer Satisfaction, Adoption, Renewals, and Expansion
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CA Technologies
Software and Business Solutions
Splunk
Turns machine data into answers with the leading platform to tackle the toughest IT, IoT and security challenges.
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Dell Boomi
Platform as a Service, Master Data Management (MDM) and API Management
Dell Boomi Engages Long-Tail Customers with a Human Touch
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athenahealth
Leading provider of internet-based business services for physician practices
Gainsight’s Proven Onboarding Approach Helps athenahealth Fine-Tune and Successfully Transition to an Improved Customer Success Model
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RingCentral
Cloud Phone Systems
Gainsight helps RingCentral strengthen customer relationships and increase retention
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Influitive
Advocate Marketing Platform
Influitive Sees 500% Increase in CSM Coverage through Operationalizing Customer Success Functions in Gainsight
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Vidyard
Video Marketing Software
Vidyard Builds Upsell Pipeline and Strengthens Customer Relationships By Understanding Customer Health
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SurveyMonkey
Online Survey Platform
SurveyMonkey Standardizes Global Workflow and Reduces Time to Process Renewals by 67%
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Sprinklr
Social Media Managment Software
Sprinklr Measures Outcomes That Matter, Gets Proactive in Risk Management
DoubleDutch
Moving Upmarket, DoubleDutch Automates Lifecycle for 60% of Customers Using Gainsight
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RiskIQ
Cyber Security
RiskIQ Achieves Net Retention over 100% by Scaling Customer Success and Operational Excellence with Gainsight
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Lifesize
Video Conferencing Solutions
Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight
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Demandforce
Marketing Solutions
Demandforce scales its one-to-many touch to 30,000+ customers using Gainsight
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TigerConnect
Secure Messaging for Healthcare Providers
TigerConnect increases efficiency by 8.25% using Gainsight CoPilot to save 3.3 hours per CSM per week
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Alfresco
On-premises Digital Transformation
Alfresco and Gainsight Partner to Improve Efficiency and Bring Consistency to Customer Journey
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Civitas Learning
Student Success for Higher Education
Civitas Learning Rapidly Grows Customer Advocacy Using Gainsight for VoC
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Falcon.io
Social Media and CX Platform
Falcon.io Revamps Customer Success Approach with Gainsight
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Continuum
Managed IT Services
Continuum Saves $5 Million in ARR Using Gainsight for Partner Success
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Resultados Digitais
Sales and Marketing Software
Resultados Digitais Drives Scalability and Accountability with Gainsight
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Imprivata
Secure access and collaboration for healthcare
Imprivata Drives Customer Retention and Account Expansion by Gamifying Customer Success Using Gainsight
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Belong
Computer Software
Belong.co Doubles Account-to-CSM Ratios While Remaining High-Touch
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Affinio
Computer Software
Affinio Saves CSMs 12 Hours a Week with Gainsight
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Yext
Digital Knowledge Management
Driving Scalable Success for Customers, Yext Increases Customer Advocacy by 10x
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ServiceTitan
All-in-one software for home service businesses
ServiceTitan’s NPS Increases 28 Points Through Improved Product Adoption
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Jamf
World leader in macOS and iOS management
Jamf Increases On-Time Renewals by 10% and Per-CSM Renewal Capacity by 50%
FinancialForce
Cloud ERP Solution for Salesforce
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Citrix
Remote Access Software Applications
Workday
Cloud Applications for Finance and Human Resources
BMC
Digital Enterprise Management
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Marketo
Marketing Automation
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Micro Focus
Computer Software and Hardware
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Lotame
Data Management Platform
Blackbaud
Software for Nonprofit Organizations
Bazaarvoice
Content Marketing Solution
Cornerstone
Employee Training
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Glassdoor
Career Marketplace
Glassdoor Rounds Out its Customer Success Organization with a Pooled CSM Model Using Gainsight
InsideView
Market Intelligence for Sales and Marketing
OpenDNS
Internet-wide Security Network
Return Path
Global Data Solutions Provider
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Xactly
Sales Performance Management Software
Mulesoft
Integration Software for Connecting Applications, Data Sources and APIs
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SPS Commerce
Supply Chain Management Software
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inContact
Call-center technology
Genesys
Omnichannel Customer Experience
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LogMeIn
Remote Access Software Applications
Concur Technologies
Expense Management Software
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Insight Squared
Sales Operations Reporting
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Eventbrite
Eventbrite Revamps Customer Lifecycle, Increases On-Time Renewals by 12 Points and Transaction Value Processed Per Account Manager by 20%
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Rosetta Stone
Rosetta Stone provides innovative digital solutions that equip people at home, in schools, and in workplaces around the world to learn foreign languages.
Rosetta Stone Enterprise & Education Division Increases Annual Recurring Revenues While Empowering CSMs to Handle Double the Number of Clients with Gainsight
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Vidyo
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Showpad
Sales Enablement Platform
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Brandwatch
Social Media Analytics
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Spredfast
Social Media Marketing Platform
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Qubit
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GlobalWebIndex
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Crimson Hexagon
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Communicator
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Adthena
Adthena is your secret weapon for search, giving your business unrivaled competitor insight.
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Attraqt
Powering Exceptional Shopping Experiences
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Goodlord
Goodlord is the first digital system that pulls together the whole tenancy setup process.
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Intelliflo
IntelliFlo provides SaaS-based solutions for the financial services sector.
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ReviewPro
Hotel Reputation Management
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Signavio
Signavio is a developer of web-based business process and decision management software for banking, insurance, educational and retail sectors.
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Leanplum
Mobile Marketing Platform
Leanplum Gains Support for Its Sophisticated Customer Success Vision By Replacing ClientSuccess with Gainsight
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Singular
Marketing Intelligence Platform
Singular Reduces Customer Churn and Surfaces New Revenue Opportunities Using Gainsight
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KeepTruckin
Fleet Management Solutions
Gainsight Helps Fleet Technology Company Handle Rapidly Growing Customer Base
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Pluralsight
Pluralsight’s vision is to close the global skills gap by democratizing technology.
Pluralsight Continues Its Incredible Growth Trajectory by Using Gainsight to Boost SaaS Renewals and Account Growth
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UJET
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.
Gainsight Positions UJET to Realise Its Customer Success Vision
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Templafy
Templafy solves what it calls Document Anarchy with a platform that helps enterprise employees create on-brand, compliant and personalized business documents.
Gainsight Equips Templafy and its Partners to Deliver an Outstanding Customer Experience Across the Lifecycle
Surgent
Dozuki
CaliberMind
Glofox
Product Marketing Community
LinkGreen
PhoneBurner
Celigo
Infobip
NextRequest
Madison Logic
Anodot
Proggio
Clarizen
Kenshoo
See Case Study
Logicalis
Logicalis is an international IT solutions and managed services provider.
Equipped with Gainsight, Logicalis Customer Success Generates $1 Million In Managed Services Opportunities Per Account It Touches
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Serenova
Providing Contact Center Solutions For The Cloud
Serenova Establishes a Foundation for the Success of Its Customer Success Organization and Drives 110% Renewals
Flexera
Flexera Matures Customer Success Motion with Gainsight, Increases Brand NPS by 10 Points
RiskIQ
RiskIQ Achieves Net Retention over 100% by Scaling Customer Success and Operational Excellence with Gainsight
Relias
Relias Increases Feedback on NPS by 15x, Closes 30% of Expansion Pipeline Generated by CSMs
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WordStream
WordStream helps business owners, marketers, and agencies use paid search and social to turn clicks into paying customers
The Scorecard Optimization engagement surfaced some unexpected findings for both customer types
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SailPoint
SailPoint is the leading provider of enterprise identity governance solutions and is led by a team of tenured identity
Gainsight enables SailPoint to even further live up to its commitment of being a customer-focused company.
See Case Study
Samanage
Samanage has been consistently recognized as providing one of the world’s premier IT service management (ITSM) platforms, used by thousands of companies.
Gainsight showed its commitment to our success, sharing best practices and helping us figure out how to solve our problem
See how Gainsight can make your customers more successful. Schedule a demo of our software platform today!
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