• Scales its one-to-many touch to 30,000+ customers
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  • Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight
    See Case Study
  • Box is creating a more metrics-based culture around its customers with Gainsight
    See Case Study

Hundreds of Customers Like You

  • Employees
  • Revenue
  • Industry
  • Solution
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Dell Boomi
Platform as a Service, Master Data Management (MDM) and API Management
Dell Boomi Engages Long-Tail Customers with a Human Touch
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Jamf
World leader in macOS and iOS management
Jamf Increases On-Time Renewals by 10% and Per-CSM Renewal Capacity by 50%
See Case Study
ServiceTitan
All-in-one software for home service businesses
ServiceTitan’s NPS Increases 28 Points Through Improved Product Adoption
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Yext
Digital Knowledge Management
The size of Yext’s advocate base and volume of sales references has increased 10x, and retention has improved 5 points.
See Case Study
Affinio
Computer Software
Affinio Saves CSMs 12 Hours a Week with Gainsight
See Case Study
Belong
Computer Software
Belong.co Doubles Account-to-CSM Ratios While Remaining High-Touch
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Imprivata
Secure access and collaboration for healthcare
See Case Study
Resultados Digitais
Sales and Marketing Software
Resultados Digitais was able to collect insights that led to a 28% increase in implementations per rep.
See Case Study
Continuum
Managed IT Services
Continuum uses Gainsight to identify pain points that have directly led to product improvements
See Case Study
Falcon.io
Social Media and CX Platform
Falcon.io used Gainsight to enable CSMs to grow their portfolio of accounts and pursue more expansion
See Case Study
Civitas Learning
Student Success for Higher Education
Gainsight for VoC automated an NPS, Training CSAT, Support CSAT and Implementation CSAT survey program.
See Case Study
Alfresco
On-premises Digital Transformation
Alfresco used Gainsight to improve customer experience, manage risk, and boost efficiency across the post-sales org
See Case Study
PEC Safety
Logistics and Supply Chain
Gainsight's CoPilot reduced churn by 20%, eliminated 26,000 manual emails and 25% time-savings per person per week
See Case Study
TigerText
Secure Messaging for Healthcare Providers
TigerText increases efficiency by 8.25% using Gainsight CoPilot to save 3.3 hours per CSM per week
See Case Study
Demandforce
Marketing Solutions
Scales its one-to-many touch to 30,000+ customers
See Case Study
Lifesize
Video Conferencing Solutions
Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight
See Case Study
RiskIQ
Cyber Security
RiskIQ Achieves Net Retention over 100% by Scaling Customer Success and Operational Excellence with Gainsight
See Case Study
DoubleDutch
Mobile Event Application Software
Automated the lifecycle for 60% of customers
See Case Study
Sprinklr
Social Media Managment Software
See Case Study
SurveyMonkey
Online Survey Platform
Reduced time to process renewals by 67%
See Case Study
Vidyard
Video Marketing Software
Vidyard Builds Upsell Pipeline by Understanding Customer Health
See Case Study
Influitive
Advocate Marketing Platform
500% Increase in CSM Coverage through Operationalizing Customer Success Functions in Gainsight
See Case Study
RingCentral
Cloud Phone Systems
Enabled RingCentral to massively increase its touch rate, consistency, and quality across the company.
Adobe
Creative, Marketing, and Document Management Software
Adobe implemented Gainsight VoC to track and act on Onboarding satisfaction.
See Case Study
Box
Cloud Content Management
Box is creating a more metrics-based culture around its customers with Gainsight
FinancialForce
Cloud ERP Solution for Salesforce
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Citrix
Remote Access Software Applications
Cut CSM prep time down by 50%
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CA Technologies
Software and Business Solutions
Workday
Cloud Applications for Finance and Human Resources
BMC
Digital Enterprise Management
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Marketo
Marketing Automation
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Micro Focus
Computer Software and Hardware
Improved renewal rates 3% on a $1B revenue base
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Cisco
Networking and telecom hardware, high-tech services and products
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Lotame
Data Management Platform
Blackbaud
Software for Nonprofit Organizations
Bazaarvoice
Content Marketing Solution
Cornerstone
Employee Training
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Glassdoor
Career Marketplace
InsideView
Market Intelligence for Sales and Marketing
OpenDNS
Internet-wide Security Network
Return Path
Global Data Solutions Provider
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Xactly
Sales Performance Management Software
Mulesoft
Integration Software for Connecting Applications, Data Sources and APIs
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SPS Commerce
Supply Chain Management Software
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inContact
Call-center technology
Genesys
Omnichannel Customer Experience
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LogMeIn
Remote Access Software Applications
Cut CSM prep time down by 50%
Concur Technologies
Expense Management Software
Gainsight has helped Concur's Client Success team source expansion sales, improve retention, and improve client to CSM ratios.
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Insight Squared
Sales Operations Reporting
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Eventbrite
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Rosetta Stone
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Vidyo
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Showpad
Sales Enablement Platform
Gainsight's robust Salesforce integration and sophisticated automation has helped drive visibility into customer health at every level of Showpad.
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Brandwatch
Social Media Analytics
Gainsight has given Brandwatch a process-driven, cross-functional platform and playbook for becoming proactive in handling customer risk.
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Spredfast
Social Media Marketing Platform
Gainsight's automated dashboards aggregate risk and healthscores to drive effective processes and visibility at every level of Spredfast.
Watch Video
Qubit
Watch Video
GlobalWebIndex
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Crimson Hexagon
Watch Video
Communicator
VMware
Global leader in cloud infrastructure & digital workspace technology, accelerates digital transformation for evolving IT environments.
Splunk
Turns machine data into answers with the leading platform to tackle the toughest IT, IoT and security challenges.
GE Digital
Tableau
Global leader in visual analytics software

See how Gainsight can make your customers more successful. Schedule a demo of our software platform today!

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