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Hundreds of Customers Like You
Adobe
Creative, Marketing, and Document Management Software
Adobe implemented Gainsight VoC to track and act on Onboarding satisfaction.
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Cisco
Networking and telecom hardware, high-tech services and products
VMware
Global leader in cloud infrastructure & digital workspace technology, accelerates digital transformation for evolving IT environments.
GE Digital
Tableau
Global leader in visual analytics software
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Box
Cloud Content Management
Box is creating a more metrics-based culture around its customers with Gainsight
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CA Technologies
Software and Business Solutions
Splunk
Turns machine data into answers with the leading platform to tackle the toughest IT, IoT and security challenges.
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Dell Boomi
Platform as a Service, Master Data Management (MDM) and API Management
Dell Boomi Engages Long-Tail Customers with a Human Touch
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athenahealth
Leading provider of internet-based business services for physician practices
Athenahealth provides cloud based services for physician practices, such as electronic health records and practice management.
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RingCentral
Cloud Phone Systems
Enabled RingCentral to massively increase its touch rate, consistency, and quality across the company.
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Influitive
Advocate Marketing Platform
500% Increase in CSM Coverage through Operationalizing Customer Success Functions in Gainsight
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Vidyard
Video Marketing Software
Vidyard Builds Upsell Pipeline by Understanding Customer Health
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SurveyMonkey
Online Survey Platform
Reduced time to process renewals by 67%
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Sprinklr
Social Media Managment Software
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DoubleDutch
Mobile Event Application Software
Automated the lifecycle for 60% of customers
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RiskIQ
Cyber Security
RiskIQ Achieves Net Retention over 100% by Scaling Customer Success and Operational Excellence with Gainsight
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Lifesize
Video Conferencing Solutions
Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight
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Demandforce
Marketing Solutions
Scales its one-to-many touch to 30,000+ customers
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TigerConnect
Secure Messaging for Healthcare Providers
TigerConnect increases efficiency by 8.25% using Gainsight CoPilot to save 3.3 hours per CSM per week
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PEC Safety
Logistics and Supply Chain
Gainsight's CoPilot reduced churn by 20%, eliminated 26,000 manual emails and 25% time-savings per person per week
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Dell EMC
Cloud Computing and Data Storage
Dell EMC used "Relationships" in Gainsight to gain full visibility into the customer lifecycle, usage data, and health scores
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Alfresco
On-premises Digital Transformation
Alfresco used Gainsight to improve customer experience, manage risk, and boost efficiency across the post-sales org
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Civitas Learning
Student Success for Higher Education
Gainsight for VoC automated an NPS, Training CSAT, Support CSAT and Implementation CSAT survey program.
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Falcon.io
Social Media and CX Platform
Falcon.io used Gainsight to enable CSMs to grow their portfolio of accounts and pursue more expansion
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Continuum
Managed IT Services
Continuum uses Gainsight to identify pain points that have directly led to product improvements
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Resultados Digitais
Sales and Marketing Software
Resultados Digitais was able to collect insights that led to a 28% increase in implementations per rep.
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Imprivata
Secure access and collaboration for healthcare
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Belong
Computer Software
Belong.co Doubles Account-to-CSM Ratios While Remaining High-Touch
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Affinio
Computer Software
Affinio Saves CSMs 12 Hours a Week with Gainsight
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Yext
Digital Knowledge Management
The size of Yext’s advocate base and volume of sales references has increased 10x, and retention has improved 5 points.
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ServiceTitan
All-in-one software for home service businesses
ServiceTitan’s NPS Increases 28 Points Through Improved Product Adoption
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Jamf
World leader in macOS and iOS management
Jamf Increases On-Time Renewals by 10% and Per-CSM Renewal Capacity by 50%
FinancialForce
Cloud ERP Solution for Salesforce
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Citrix
Remote Access Software Applications
Cut CSM prep time down by 50%
Workday
Cloud Applications for Finance and Human Resources
BMC
Digital Enterprise Management
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Marketo
Marketing Automation
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Micro Focus
Computer Software and Hardware
Improved renewal rates 3% on a $1B revenue base
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Lotame
Data Management Platform
Blackbaud
Software for Nonprofit Organizations
Bazaarvoice
Content Marketing Solution
Cornerstone
Employee Training
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Glassdoor
Career Marketplace
InsideView
Market Intelligence for Sales and Marketing
OpenDNS
Internet-wide Security Network
Return Path
Global Data Solutions Provider
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Xactly
Sales Performance Management Software
Mulesoft
Integration Software for Connecting Applications, Data Sources and APIs
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SPS Commerce
Supply Chain Management Software
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inContact
Call-center technology
Genesys
Omnichannel Customer Experience
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LogMeIn
Remote Access Software Applications
Cut CSM prep time down by 50%
Concur Technologies
Expense Management Software
Gainsight has helped Concur's Client Success team source expansion sales, improve retention, and improve client to CSM ratios.
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Insight Squared
Sales Operations Reporting
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Eventbrite
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Rosetta Stone
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Vidyo
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Showpad
Sales Enablement Platform
Gainsight's robust Salesforce integration and sophisticated automation has helped drive visibility into customer health at every level of Showpad.
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Brandwatch
Social Media Analytics
Gainsight has given Brandwatch a process-driven, cross-functional platform and playbook for becoming proactive in handling customer risk.
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Spredfast
Social Media Marketing Platform
Gainsight's automated dashboards aggregate risk and healthscores to drive effective processes and visibility at every level of Spredfast.
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Qubit
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GlobalWebIndex
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Crimson Hexagon
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Communicator
See how Gainsight can make your customers more successful. Schedule a demo of our software platform today!
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