Drive retention and expansion with the industry’s leading Customer Success platform.
Improve user adoption with in-app engagements and meaningful product analytics.
Give your customers a single hub for anytime, anywhere, self-service.
Digitize customer onboarding and training with on-demand education.
The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?
Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Explore customizable workflows and discover new, creative ways to use Gainsight.
Dashboard for the executive team to provide insights into team metrics
Aggregate all of your customer data into our best-practice customer model
Focus your CSMs on operational execution and customer outcomes.
Provide a consistent and shared view of where you are (or are not) providing your customers with value and positive experiences
Review your team’s CTAs, Timeline activities, and renewals to surface trouble spots for intervention.
Review overall customer portfolio info and upcoming renewals, company health, customer centric activities and resources efficiency
By Gainsight PX
Gainsight's premier tool to set up in-app messages and collect useful analytics from web applications
Identify at-risk customers and drive to quick resolution to prevent churn
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Gainsight plays nice with all your favorite technology providers.
Automate notifications in Slack for Gainsight PX feedback, surveys, user tracking, engagement management and more.
The unitQ integration lets you tap into user-generated content to surface insights into customer preferences, pain points, and suggestions.
Act on customer support insights directly in Gainsight
Put Net Revenue Retention on Autopilot
You can ingest usage data into the Adoption Explorer objects using Postgres
You can ingest usage data into the Adoption Explorer objects using Redshift
You can ingest usage data into the Adoption Explorer objects using MySQL
Leverage records and invoices to build in-depth insights based on your customers information
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Work with experts that specialize in solving your business problems.
Set customers from Day 1 on a great path to realize a continuous ROI with Gainsight
Use human-first factors to maximize each customer moment to drive net revenue retention.
Increase customer advocacy and protect your revenue stream
Success Lab helps Japanese companies transform and become customer-centric by helping them embrace customer success into their strategies, operations, culture and organizations
Accenture is a leading global professional services company, providing a range of services and solutions in strategy, consulting, digital, technology and operations
Improve retention and increase revenue by building world-class, outcome-oriented Customer Success organizations
Scale your high-touch Customer Success approach using Gainsight and CSM Practice expertise to automate playbooks
Deliver data-driven customer success strategies to enable your teams and customers
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Win in business while being human-first.
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