Upcoming Events & Webinars

Can't-miss insights and conversations

On-Demand Events
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Pulse Unplugged

Pulse Unplugged brings the most important moments (and amazing speakers) from Pulse US 2026 directly to your screen: keynote highlights, expert-led sessions, the conversations that had people talking in the hallways.

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Pulse Europe 2026

Join us in London on 19-20 October 2026 to master AI-driven insights, strengthen your customer strategies, and grow your network with top industry minds.

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On-Demand Events

Catch up on the latest insights and conversations.

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A woman with curly hair smiles, standing against a blue background with text: “Taylor Johnston, Senior Director, Gainsight Advisory Services.” Emphasizing Customer Value, “WEBINAR” and a laptop icon appear in the top left corner.
August 25, 2026 at 9:00 am PT Webinar

Shared Definition, Shared Delivery: How CS Teams Align Around Customer Value

When it comes to value realization, alignment is everything. But too often, organizations jump straight to measuring customer outcomes without first ensuring there’s a shared…

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Two women, Caroline Van Dyke and Samantha Murray from Gainsight, are pictured side by side with their names, titles, and company displayed below their photos on a blue, webinar-themed background. This AMA session focuses on Expansion and CE Careers within the customer success industry.
August 27, 2026 at 9:00 am PT Webinar

Ask Murray Anything (AMA): Expansion, Evolution, and the New Shape of CE Careers

Something is shifting in CE, and depending on where you sit, it either feels like an exciting expansion or a quiet identity crisis, sometimes both…

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Pulse Europe logo with a stylized purple and blue bar graph icon on an orange gradient background with small sparkles and a faint sun in the top left corner.
October 19–20, 2026 In-Person • London

Pulse Europe 2026

Join us in London on 19-20 October 2026 to master AI-driven insights, strengthen your customer strategies, and grow your network with top industry minds.

Register
Portrait of Marilee Bear, a woman with long blonde hair. She is smiling and looking to her left. She is wearing a light-colored sweater over a blue and white striped collared shirt. The background is white.
October 27, 2026 at 9:00 am PT Webinar

Making the Case for Customer Success: How to Bring NRR to the Boardroom

As a revenue leader, you know the work your teams do to drive retention. The harder problem is proving it in H2 budget reviews, board…

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