Digital Hub

Meet the Community Platform Customers Love

Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.


Create One Central Hub For All Customer Needs.

Bring your self-serve resources and product best practices together in a single location to create powerful, personalized customer experiences that drive adoption, retention, and engagement.


Take customer engagement to the next level with a lively community built to connect B2B users, share helpful tips, and get inspired.
Learn More

Knowledge Base

Transform your traditional support portal into a frictionless self-service experience powered by your help content and user-generated content.
Learn More

Product Feedback & Ideation

Build a more customer-centric product by centralizing all your customer feedback, collecting product ideas, and sharing insights with your team.
Learn More

Product Communication

Keep customers informed and updated about new product developments, releases and updates to your roadmap.
Learn More

In-App Embedabbles

Give customers easy access to all relevant knowledge, updates, and best practices by offering highly contextual content right inside your product.
Learn More

Groups & Events

Foster more meaningful relationships by creating interest-based user groups and promoting customer events.
Learn More


Robust Community Insights That Demonstrate ROI

Track community activity and watch as your community gives you real-time insights into product satisfaction, self-service resolution, engagement, and more! Connect community data to your Gainsight CS for a complete 360° view of customer health.


Create Unparalleled Customer Experiences with Powerful Integrations

Simplify how customers find answers by integrating your tech stack and leveraging federated search to create a centralized place for all customer resources making it easy to find content from other systems directly in your hub.

Take a look at any community built on Digital Hub, and you’ll immediately recognize that the platform is built with the end-user in mind. The layout is clean and intuitive, and we hear from members all the time that our community is simply a joy to use.

Adam Ballhausen
Director of Customer Education at Docebo

Discover the community platform that keeps your customers coming back for more.