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Customer Education

Onboard, Educate, and Retain Your Customers

Improve product adoption and retention through customer education.

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Trusted by Leading Customer Education Teams

Course Creation

Create content so engaging your customers will want more

  • Use built-in course authoring to create engaging courses optimized for all devices
  • Empower learners with custom certificates that uplevel product knowledge and careers
  • Make course administration a breeze with centralized content for easy course building

Academy Branding & Customization

Build the Academy you’ve always dreamed of

  • Create a seamless customer experience by matching your academy to brand standards, no design or development resources required
  • Dive deeper into customization with templates and developer options to build an academy as unique as your business
  • Deliver personalized learning to specific user roles to surface the most relevant content

Delivery & Learner Engagement

Pave the path to success for every learner

  • Group learners by common parameters to deliver courses most relevant to them
  • Motivate learners and increase proficiency with learning paths on specific topics and product features
  • Increase academy engagement with personalized messages via our communications engine

Analytics & Administration

Dive into data and drive better learning outcomes

  • Track and measure learning’s impact on key customer outcomes
  • Integrate learning data seamlessly with your existing tools via enterprise-grade data sharing, and align analysis with business goals
  • Use learning data to evaluate engagement and continuously optimize your training program

Embed Education in CS Motions

Create new efficiencies for customer-facing teams

  • Automate 1:1 trainings with learning paths and free your CSMs to focus on strategy and customer relationships
  • Reduce onsite training expenses with digital training that’s accessible anywhere, anytime
  • Sync learning data to inform customer health, product adoption, and engagement

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