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Check it OutPulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it OutCreate a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Check it OutPulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it OutLooking for the perfect recipe to create self-sufficient customers? This session has you covered. Join us to dive into the core ingredients of a self-sufficient…
WatchWe’ll cover how to leverage data, AI tools, and personalised approaches to navigate challenging conversations, build stronger customer relationships, and close deals more effectively. Whether…
WatchAI has promised us speed and efficiency. And when we can collect customer insights in real-time, via AI-powered sentiment analysis of live conversations, those promises…
WatchIs it time to evolve your Customer Success strategy to meet your business and customers’ even more evolving needs? Absolutely—and the key is to create…
WatchMeet your customers where they are instead of making them come to you. How? By integrating your Customer Education programs into the flow of their lives.…
WatchWhen it comes to new technology, there’s nothing more instantly (and widely) adopted than AI. As our AI needs grow, CS professionals are looking for…
WatchIn our final entry, learn how human-first AI brings together your teams and your customers. You’ll hear from fellow customers putting Gainsight’s playbook into practice,…
WatchYour customers are the backbone of your organization, but are you harnessing their power effectively? Join us for an engaging webinar to learn how customer…
WatchWith a multitude of use cases, core technologies like a CRM or your CSP sometimes require an overhaul to better reflect your current users needs…
WatchUnderstanding and addressing the real-world outcomes your customers seek from your product is essential for transforming educational content into a strategic tool that drives their…
WatchJoin us to explore how AI-driven solutions can enhance customer self-service and satisfaction, rapidly upskill employees from novices to experts, and match customers with their…
WatchDiscover how human-first AI can revolutionize your customer-facing teams by eliminating blind spots with AI-powered data analysis and customer summaries, automating repetitive and manual tasks…
WatchWatch our webinar for a practical masterclass that will transform the way you think about self-care, work-life balance and wellbeing. Here’s What You’ll Discover: How…
WatchGet Ready! Gainsight is proud to sponsor Richard Millington’s latest comprehensive course to help you master community management! Over the last 15 years, Richard has…
WatchIn this webinar you’ll learn: Learn how automating mundane tasks can increase employee satisfaction and free up time for more meaningful, high-impact work. Understand how…
WatchBetween Netflix, Amazon, and Spotify, technology dominates every aspect of our lives. Still, the essence of human interaction remains irreplaceable. So, how can you balance…
WatchThe more, the merrier, right? But does that saying still apply when you’re trying to evolve your community and align multiple cross-functional teams to a…
WatchAI can be both exciting, and scary. Often, because we’re not yet sure what AI can do for us, and how to use it in…
WatchJoin us as we discuss the second edition of Gainsight’s “The State of AI in Customer Success” report, in partnership with Benchmarkit. We surveyed CS…
WatchEven the best teams get sidetracked by project debt. Learn from Gainsight’s Principal Customer Success Manager, Allison Hunt as she walks through the most efficient…
WatchOftentimes, we ignore the symptoms in the hopes that things will get better. But it’s also important to to listen to the canaries in the…
WatchIn this webinar you’ll learn: How to incorporate genuine empathy into your learning programs and turn every customer interaction into an opportunity to connect and…
WatchWhy spend hours building new workflows when you can implement Gainsight’s best practices from our very own CSMs – check out this recent session to…
WatchLearn how you can balance day to day activities as a CSM while working with Sales. Join Archana Narang as she walks through her day-to-day…
WatchJoin Nicole Belanger as she walks through how Gainsight CSMs leverage the platform and workflows that will make your life easier.
WatchWatch Gainsight and GTM Partners for an insightful dialog around driving customer growth by making successful customers your ‘north star’. You’ll hear how to reframe…
WatchWe’ve reached a tipping point in advocacy and community causing many in customer marketing and community management to ponder the future of their programs. Hear…
WatchRe-charge and reimagine customer communities with Gainsight! Join us for a series of fireside chats with industry experts, customers and Gainsight SMEs on how to…
WatchWe’ve reached a tipping point in advocacy and community causing many in customer marketing and community management to ponder the future of their programs. Hear…
WatchThis year’s event will bring B2B SaaS post-sales teams together to unleash the power of your customers, leveraging digital scale efficiencies and human-first AI tools…
WatchThis year’s event will bring B2B SaaS post-sales teams together to unleash the power of your customers, leveraging digital scale efficiencies and human-first AI tools…
WatchThis year’s event will bring B2B SaaS post-sales teams together to unleash the power of your customers, leveraging digital scale efficiencies and human-first AI tools…
WatchJoin us for a practical masterclass that will transform the way you engage with your teams and customers. Our speakers are leaders who lead with…
WatchYou’ll hear how to reframe the conversation from a siloed focus on customer retention to a company-wide initiative around customer growth, the latest research on…
WatchTechnology is everywhere and advancing at a rapid pace, but we can’t lose sight of the connections and relationships that make us human—and that extends…
WatchIn a world where the notion of hiring another CSM is no longer feasible, you need a platform that makes it easier to work with…
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