Product Experience Software

Drive Growth Through Your Product From Acquisition Through Expansion

Gainsight Product Experience illustration

Trusted by leading product teams worldwide

Image demonstrates the discovery of user drop-offs in the user journey

Advanced Product Analytics

Data-driven roadmap prioritization to increase user engagement

  • Autonomous feature instrumentation to reveal the best opportunities for growth
  • Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk
  • Native integrations with CS and CRM to tie product investments to bookings, retention, expansion

Native Omni-Channel Engagement

Scaling onboarding and driving product adoption

  • Easy editing for in-app engagements and onboarding checklists to scale time-to-value
  • Native email campaigns to accelerate user activation and increase release awareness
  • Advanced throttling and prioritization to avoid user fatigue and maximize engagement

Up-to-the Second Data

Better decisions and rapid iteration

  • Data-freshness measured in seconds to avoid loss of productivity
  • Advanced segmentation to drive personalized engagement without degrading performance
  • Zero performance impact tracking billions of events per day

SaaS, Mobile, Desktop

Single view of your entire portfolio regardless of runtime

  • Support for multiple runtimes, including Native iOS, Android, ReactNative, and Windows-desktop
  • Deep product usage telemetry that drastically reduces Time-to-Resolution (TTR)
  • Native C# and Java SDKs for custom desktop apps

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Best Practices for Effective Product Experiences in 2023

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