In the subscription era, the product and customer success teams take center stage in driving customer lifetime value. Gainsight PX helps your team deliver superior product experiences while Gainsight’s customer success platform helps to ensure customers are receiving business value from the product. They’re powerful alone, but even better together in terms of driving customer growth.
Your Product is Key to Accelerating Growth
Leverage rich product analytics and relevant user feedback to understand what product features your users value most and which areas of the product are ripe for enhancements—all without coding.
Create memorable product experiences that efficiently scale onboarding and drive feature adoption through in-app guides, dialogues, and email. Deliver real-time engagements personalized based on user behaviors and segments.
Prove the value of your efforts by demonstrating to your executive team and others the return on your product investments based on revenue, retention, customer lifetime value, and other key performance indicators.
Mastering Product Experience in SaaS
Product-led Growth is the secret behind the meteoric rise and industry success of SaaS companies like Dropbox, Slack, and Atlassian.
We studied hundreds of the most successful high growth SaaS companies and distilled the learnings into the first book dedicated to helping SaaS companies execute Product-led Growth strategies.