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Product Experience Software

Drive growth through your product from acquisition through expansion.

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Dashboard with analytics graphs showcasing product trends and user experience feedback ratings. Includes metrics for new users with percentage changes. A rocket icon is present, and a small image of a smiling person is at the top right.

Trusted by leading product teams worldwide

Advanced Product Analytics

Data-driven roadmap prioritization to increase user engagement

  • Autonomous feature instrumentation to reveal the best opportunities for growth

  • Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk

  • Native integrations with CS and CRM to tie product investments to bookings, retention, expansion

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Native Omni-Channel Engagement

Scaling onboarding and driving product adoption

  • Easy editing for in-app engagements and onboarding checklists to scale time-to-value

  • Native email campaigns to accelerate user activation and increase release awareness

  • Advanced throttling and prioritization to avoid user fatigue and maximize engagement

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A collage of interface screenshots from Gainsight PX showcases an onboarding checklist, a welcome message with a rocket icon, an email about product updates, and engagement analytics charts. A woman with long hair and a colorful overlay in the top left corner captures the essence of enhancing the user experience.

Closed-Loop Feedback

Broader user input and immediate action on feedback

  • In-app surveys with intelligent targeting to collect user feedback at scale

  • CES (Customer Effort Score) surveys to measure feature usability

  • CSAT and NPS surveys to focus advocacy programs and risk mitigation programs

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Up-to-the Second Data

Better decisions and rapid iteration

  • Data-freshness measured in seconds to avoid loss of productivity

  • Advanced segmentation to drive personalized engagement without degrading performance

  • Zero performance impact tracking billions of events per day

A person with curly hair wearing glasses and a blue hoodie is smiling while holding a laptop. Below is a digital interface displaying recent product experience activity, complete with options for "Audience Explorer" and a "Refresh" button.

SaaS, Mobile, Desktop

A single view of your entire portfolio, regardless of runtime

  • Support for multiple runtimes, including Native iOS, Android, ReactNative, and Windows-desktop

  • Deep product usage telemetry that drastically reduces Time-to-Resolution (TTR)

  • Native C# and Java SDKs for custom desktop apps

A person looks surprised as devices seamlessly display product analytics dashboards in a circular flow. Experience the connectivity across laptops, tablets, and smartphones, each showcasing dynamic charts and graphs.

Don't Just Take Our Word for It