Product Experience Software

Drive growth through your product from acquisition through expansion.

Dashboard with analytics graphs showcasing product trends and user experience feedback ratings. Includes metrics for new users with percentage changes. A rocket icon is present, and a small image of a smiling person is at the top right.

Trusted by leading product teams worldwide

Advanced Product Analytics

Data-driven roadmap prioritization to increase user engagement

  • Autonomous feature instrumentation to reveal the best opportunities for growth

  • Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk

  • Native integrations with CS and CRM to tie product investments to bookings, retention, expansion

A person smiling at a laptop with data analytics displayed. Charts show percentage completions, engagement, and traffic statistics in an intuitive user interface design that enhances product experience. A dark background with graphical elements surrounds the data visuals.

Native Omni-Channel Engagement

Scaling onboarding and driving product adoption

  • Easy editing for in-app engagements and onboarding checklists to scale time-to-value

  • Native email campaigns to accelerate user activation and increase release awareness

  • Advanced throttling and prioritization to avoid user fatigue and maximize engagement

A collage of interface screenshots from Gainsight PX showcases an onboarding checklist, a welcome message with a rocket icon, an email about product updates, and engagement analytics charts. A woman with long hair and a colorful overlay in the top left corner captures the essence of enhancing the user experience.

Closed-Loop Feedback

Broader user input and immediate action on feedback

  • In-app surveys with intelligent targeting to collect user feedback at scale

  • CES (Customer Effort Score) surveys to measure feature usability

  • CSAT and NPS surveys to focus advocacy programs and risk mitigation programs

A smiling woman gestures excitedly amid floating UI elements, including survey forms, a health score chart, a feedback form, and an informational email, illustrating engaging product experience with digital products.

Up-to-the Second Data

Better decisions and rapid iteration

  • Data-freshness measured in seconds to avoid loss of productivity

  • Advanced segmentation to drive personalized engagement without degrading performance

  • Zero performance impact tracking billions of events per day

A person with curly hair wearing glasses and a blue hoodie is smiling while holding a laptop. Below is a digital interface displaying recent product experience activity, complete with options for "Audience Explorer" and a "Refresh" button.

SaaS, Mobile, Desktop

A single view of your entire portfolio, regardless of runtime

  • Support for multiple runtimes, including Native iOS, Android, ReactNative, and Windows-desktop

  • Deep product usage telemetry that drastically reduces Time-to-Resolution (TTR)

  • Native C# and Java SDKs for custom desktop apps

A person looks surprised as devices seamlessly display product analytics dashboards in a circular flow. Experience the connectivity across laptops, tablets, and smartphones, each showcasing dynamic charts and graphs.

Don't Just Take Our Word for It