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Get the Rich Insights You Need to Ensure Your Customer's Success

  • Centralize all of your customer data into a single, 360-degree view

  • Quickly identify critical risks and opportunities in your customer base

  • Demonstrate how your team’s activities translate into customer impact

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Make Your Day of Managing Customers More Successful and Shorter

  • Focus your time on the right tasks with data-driven alerts and prioritization

  • Leverage step-by-step guidance to drive consistency and incorporate best practices into key processes

  • Log and access notes on every customer interaction from anywhere

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Effortlessly Deliver Personalized Customer Engagement at Scale

  • Orchestrate dynamic, multi-step journeys for your customers that adapt based on their behavior

  • Organize your team’s activities around helping customers realize their key objectives

  • Execute a closed-loop customer feedback program

  • We saw, with Gainsight, a 3% improvement in retention rate on $1B in revenue.

    Jean-Marc Bronoel Head of Customer Success