TRUSTED BY LEADING BRANDS
Centralize your customer data
Easily connect multiple data sources with powerful integrations.
- Make your customer success platform the core of your technology stack by easily integrating your key customer technologies
- Implement out-of-the-box integrations to critical systems across categories including CRM, support, business intelligence, and analytics
- Push data and power activities using Gainsight APIs
Model customer relationships
Mirror your business’s customer structures across Gainsight.
- Manage multiple products, deployments or services that you’ve sold to a customer, in combination with their account hierarchy
- Manage the customer at every level without losing sight of the overall picture thanks to standard object structures
- Apply Gainsight’s functionality to every dimension of the customer relationship
Manage your data architecture
Leverage self-service control over object design.
- Enjoy flexibility and full control over your object structure, schema, and data within Gainsight
- Easily edit your data design through an intuitive administrative interface
- Continually develop and optimize your Gainsight schema as your business evolves
Derive more from customer data
Uncover signals across even the most complex datasets.
- Perform powerful multi-step transformations, including statistical functions, aggregations, multi-dataset merges, formulas, and time-series calculations
- Merge and transform customer data from various sources with drag-and-drop ease to create more meaningful datasets for further analysis
- Explore customer insights with intuitive, robust analytics and align your team with beautiful reports and dashboards
Accelerate with best practices
Import proven assets from a community-enhanced library.
- Channel the industry-leading expertise of the Gainsight community and team
- Move quickly with top-rated templates across all areas of Gainsight, including playbooks, workflows, reports, and rules
- Unite your technologies with one-click configurations for common use cases within Gainsight’s Sightline partner ecosystem