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Core Values

Partner Program overview

At Gainsight, we believe in success for all - including our partners. Our programs are designed to enhance our partner's ability to deliver outcomes for customers and clients.

  • Success

    Sales & Managed Services Partners

    Companies considering a customer success platform as part of a broader initiative will appreciate working with a Gainsight Sales & Managed Services Partner to streamline the process of scoping, implementing, and administering Gainsight. Gainsight Sales & Managed Services Partners can guide you through the entire process or provide the technical skills and bandwidth to augment your own.

    Program Benefits
    • Appropriate for Referral and Managed Service Providers
    • Listed on the Find a Partner section of the Gainsight website
    • Opportunity Registration
    • Access to sales and marketing tools
    • Access to demo instances
  • Success

    Consulting Partners

    Gainsight Consulting Partners play a critical role in helping companies prepare for, define and quantify the value of the Gainsight platform. These partners supplement their own unique offerings and perspectives with extensive training on Gainsight best practices to deliver world-class outcomes. A majority of Gainsight customers choose to leverage Consulting services at some point in their Customer Success journey.

    Program Benefits
    • Appropriate for management consulting and strategic advisory service companies
    • Listed on the Find a Partner section of the Gainsight website
    • Access to demo instances
    • Eligible for participation in exclusive Gainsight-branded events
    • Differentiate your capabilities with accreditations and certifications
    • Access to exclusive advisory enablement
    • Approved use of the Partner Program logo
  • Success

    Implementation Partners

    Gainsight Implementation Partners are essential to the success of Gainsight and our customers. They play a critical role in helping companies gain value from their Gainsight investments. Implementation Partners are trained extensively on Gainsight products as well as on the tools and methods that enable fast, efficient deployment and adoption of new capabilities.

    Program Benefits
    • Appropriate for implementation and adoption service companies
    • Listed on the Find a Partner section of the Gainsight website
    • Access to demo instances
    • Eligible for close engagement with Partner Success teams
    • Differentiate your capabilities with accreditations and certifications
    • Access to exclusive services enablement
    • Approved use of the Partner Program Logo
  • Success

    Investor Partners

    Customer Success has become an operational and strategic imperative for organizations with recurring revenue-based business models. Private equity and venture capital firms partner with Gainsight to bring customer success management best practices and technology to their portfolio companies, investment teams and operating teams.

    Program Benefits
    • Appropriate for venture capital and private equity investors
    • Eligible for close engagement with the Customer Outcomes team
    • Eligible for co-development of custom offerings for portfolio companies
    • Eligible for investor and portfolio company participation at exclusive Gainsight-branded events
    • Listed on the Find a Partner section of the Gainsight website
    • Approved use of the Partner Program logo
  • Success

    Technology Partners

    Gainsight’s Technology Ecosystem aligns the software landscape with the goals of the Chief Customer Officer. Technology vendors partner with Gainsight to amplify the impact of their solutions through the customer intelligence, journey orchestration, and operational horsepower of the Gainsight platform.

    Currently, the Technology Ecosystem is organized around three key objectives: Increasing Product Adoption, Improving the Customer Experience, and Driving Advocacy. Look forward to hearing more announcements in the near future!

    Program Benefits
    • Increase the impact of your products and services for Chief Customer Officers
    • Differentiate your business as part of the premier Customer Success technology ecosystem
    • Connect with new customers via the Find a Partner listing on Gainsight.com
    • Leverage discounted sponsorship rates to Gainsight branded events.
    • Benefit from exclusive joint marketing activities
    • Broaden the reach of your content by making it available on Gainsight Sales & Client Outcomes Knowledge Centers
  • Roelf Kuitse Testimonial Screenshot
    By using Gainsight, I've been able to take our team which was traditionally very reactive and turn them into a team that's proactive.
    Roelf Kuitse, Manager Customer Success Organization