Drive retention and expansion with the industry’s leading Customer Success platform.
Improve user adoption with in-app engagements and meaningful product analytics.
Give your customers a single hub for anytime, anywhere, self-service.
Digitize customer onboarding and training with on-demand education.
The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?
Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
The Business Case for Customer Success Management:Whitepaper (Forrester Report)
Ain't no event like a Gainsight event, 'cause the learning opportunities don't stop! Join us for an upcoming session or watch one on-demand!
Customer Success Catapult Webinar Series Presented by Gainsight Essentials
Launching New Features and Guiding Users to Value
Fueling Your CS Strategy via Product Experience
Launching your First Digital-First Segment
Operationalizing the Sales to CS Handoff
Create a Meaningful & Predictable Health Scorecard
Make Accurate & Actionable Data a Priority
Selling the Value of CS Internally and Externally
EVOLVE with Gainsight: Product Launch Series
10 Things to Avoid in 2022 During Your Pursuit of Customer Success
Evolve Your CS Strategy and Power Growth Across the Customer Lifecycle
Aligning Product & Customer Success Teams to Fuel Growth
Lessons Learnt Launching CS & Gainsight into Hyper Growth
Driving Alignment and Collaboration with an End-to-End Value Framework (Gamechanger CCO Series)
Driving Product-Led Growth with the Right Tech Stack
We’re dropping knowledge on the weekly so you can navigate your growth journey to NRR nirvana. Explore our latest posts.
Popmenu’s Guide to Digital Customer Engagement
Tim Van Lew | January 2024
Pulse Europe 2023: How to Drive Proactive Customer Success When You’re an Early-Stage Company
Gainsight | December 2023
Lessons Learned When Constructing a Seamless Customer Journey
Implementing CS From Scratch: 4 Best Practices
Modernize Health Scores in Order to Monetize Retention and Expansion
Tim Van Lew | September 2023
How Glean Leverages Gainsight Essentials and Generative AI to Drive Customer Success
Abigail Spear | September 2023
Build the Blueprint for Value Realization at Scale
Tim Van Lew | August 2023
How to Create Digital Scale in Your Early-Maturity CS Program
Tim Van Lew | July 2023
How Notion Approaches Customer Health Scoring for All Segments
Tim Van Lew | June 2023
It’s Day One as a New CS Leader. Now What? 🤔
Gainsight | May 2023
Gainsight Essentials: A Year in Review
Gainsight | March 2023
Make These CS Adjustments Now to Overcome Economic Headwinds
Gainsight | February 2023
Scale Customer Success Workflows Through CS Ops
Hit the Ground Running With Gainsight Marketplace
Ryan Balke | January 2023
Customer Moments of Truth Are Your Map to Digital Scale
Sabina Pons | December 2022
In-depth guidance for customer success and product experience knowledge seekers who are ready to raise their game.
Deliver an exceptional product experience by deeply understanding what users are doing in your product—and proactively guiding them to value.
Get everyone at your company on the same page about how customer success will become a growth engine for your business.
Expedite outcomes from customer success for both your customers and your business.
Orchestrate your data, processes and team around customer success using all the essential tools and technology from Gainsight.
Easily expand into more of Gainsight’s robust feature set as your customer success program matures.
Identify and set the priorities that will rocket customer success through each stage of maturity.
Regular learning opportunities for those with an insatiable curiosity hunger for customer success.
Take a look at how Gainsight Essentials would impact your business.
Set up the foundation that will create product-led growth for your company.
Win in business while being human-first.
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