Resource Library

Accelerate success with Essentials eBooks, events, videos, and more.

Events & Webinars

Ain't no event like a Gainsight event, 'cause the learning opportunities don't stop! Join us for an upcoming session or watch one on-demand!

Latest Blog Posts

We’re dropping knowledge on the weekly so you can navigate your growth journey to NRR nirvana. Explore our latest posts.

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Demystifying AI in Customer Success: Beyond the Hype

Meenal Shukla | October 2024

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AI for Customer Success Leaders: How to Get Started

Abigail Spear | August 2024

Guides & eBooks

In-depth guidance for customer success and product experience knowledge seekers who are ready to raise their game.

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Gainsight Marketplace streamlines your work streams and accelerates time-to-value

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Gainsight Essentials Journey Orchestrator

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10 Essential Email Templates To Jumpstart Your Digital-Led CS Strategy

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How nCloud Kick-Starts Your Gainsight Journey

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Gainsight Essentials Crawl-Walk-Run

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Limiting Surprises with Gainsight Health Scores

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Improve CS Collaboration With Sales To Drive Revenue Expansion

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Customer Stories

AutoRek Rapidly Transforms Their Customer Success Engagement Model

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Studytube Saves Time and Money With Increased Customer Visibility Through Gainsight Essentials

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Glean Seamlessly Transitions From Spreadsheet to CS Solution with Gainsight

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Olive Finds Process and Structure with Gainsight Essentials

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6sense Adds Visibility and Consistency to Its Customer Experience with Gainsight Essentials

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The Easiest Way to Start with Gainsight

Deliver an exceptional product experience by deeply understanding what users are doing in your product—and proactively guiding them to value.

Essentials Provides a Clear and Prescriptive Path to Success:

Check Out GS Essentials

Plan + Assess

Get everyone at your company on the same page about how customer success will become a growth engine for your business.

Build + Deliver

Expedite outcomes from customer success for both your customers and your business.

Onboard + Operate

Orchestrate your data, processes and team around customer success using all the essential tools and technology from Gainsight.

Mature + Optimize

Easily expand into more of Gainsight’s robust feature set as your customer success program matures.

Next Steps

Maturity Assessment

Take the Self-Guided Gainsight Maturity Assessment

Identify and set the priorities that will rocket customer success through each stage of maturity.

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Demos & Events

Join a Live Demo or Event

Regular learning opportunities for those with an insatiable curiosity hunger for customer success.

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Schedule a Demo

Schedule a Demo

Take a look at how Gainsight Essentials would impact your business.

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PX Essentials

Try PX Essentials for Free

Set up the foundation that will create product-led growth for your company.

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