Studytube Saves Time and Money With Increased Customer Visibility Through Gainsight Essentials
Studytube was looking for a more robust CS solution. After using Planhat for four years, the team realized it needed a tool that could provide them with pre-set workflows and templates. Gainsight was the tool that provided full customer visibility and was easy to integrate into their existing tech stack.
We wanted to use this tool not only for the CS team, but wanted to provide insights and dashboards for the entire organization and Planhat was not giving that to us.