Learn More
Learn More
Learn More

On-Demand Webinars

In this webinar you’ll learn: Learn how automating mundane tasks can increase employee satisfaction and free up time for more meaningful, high-impact work. Understand how…

Watch

Between Netflix, Amazon, and Spotify, technology dominates every aspect of our lives. Still, the essence of human interaction remains irreplaceable. So, how can you balance…

Watch

The more, the merrier, right? But does that saying still apply when you’re trying to evolve your community and align multiple cross-functional teams to a…

Watch

Even the best teams get sidetracked by project debt. Learn from Gainsight’s Principal Customer Success Manager, Allison Hunt as she walks through the most efficient…

Watch

Oftentimes, we ignore the symptoms in the hopes that things will get better. But it’s also important to to listen to the canaries in the…

Watch

In this webinar you’ll learn: How to incorporate genuine empathy into your learning programs and turn every customer interaction into an opportunity to connect and…

Watch

Why spend hours building new workflows when you can implement Gainsight’s best practices from our very own CSMs - check out this recent session to…

Watch

Learn how you can balance day to day activities as a CSM while working with Sales. Join Archana Narang as she walks through her day-to-day…

Watch

Join Nicole Belanger as she walks through how Gainsight CSMs leverage the platform and workflows that will make your life easier.

Watch

We’ve reached a tipping point in advocacy and community causing many in customer marketing and community management to ponder the future of their programs. Hear…

Watch
On-Demand • May 9, 2024 at 11:00 am PT
Francisco Portfolio Company’s Guide to Pulse

This year's event will bring B2B SaaS post-sales teams together to unleash the power of your customers, leveraging digital scale efficiencies and human-first AI tools…

Watch

This year's event will bring B2B SaaS post-sales teams together to unleash the power of your customers, leveraging digital scale efficiencies and human-first AI tools…

Watch

Join us for a practical masterclass that will transform the way you engage with your teams and customers. Our speakers are leaders who lead with…

Watch

You'll hear how to reframe the conversation from a siloed focus on customer retention to a company-wide initiative around customer growth, the latest research on…

Watch

In a world where the notion of hiring another CSM is no longer feasible, you need a platform that makes it easier to work with…

Watch

Your most loyal customers are often the gateway to success - building your brand, advocating for product enhancements that drive results, and so much more.…

Watch

Explore ReviewPro's evolution through streamlined onboarding processes, blending tech touch with human engagement for personalized experiences. Learn how ReviewPro leveraged automation to enhance customer engagement,…

Watch

Communities are always evolving - but what if you need to merge, reinvent or relaunch your community? Hear how Gainsight successfully merged our two distinct…

Watch

Join Zach Wojtowicz, Director of Customer Success at Buildertrend, to dive into how Buildertrend transformed their customer health strategy, achieved an outstanding improvement in customer…

Watch

Peer-to-peer engagement lies at the heart of every vibrant customer community, fostering collaboration, knowledge sharing, and customer loyalty - but it can be tricky to…

Watch

Watch our insightful webinar hosted by Gainsight. This session will shed light on the collaborative efforts between the Customer Success and Learning & Development teams…

Watch
On-Demand, Webinar • April 25, 2024 at 10:00 am PT
I Love My CSP, Now What

Expanding Your Customer Success Playbook: Now that your CS team is equipped to forecast churn, monitor the health of your customers, and automate proactive engagements,…

Watch

Who better to unpack the secrets to Customer Success than Gainsight customers themselves? Join this customer spotlight series to hear first hand the golden nuggets,…

Watch

Customer success is hard. Making sure your customers are successful is one of the most critical things a business needs to do for its own…

Watch

We’ll be the first to admit that measuring customer education can be tricky—but it’s something you have to get right in 2024. We’ll look at…

Watch

Customer communities are always on. Customers may span across time zones and continents, and their need for the community may pop up within work hours,…

Watch

Customer success is hard. Making sure your customers are successful is one of the most critical things a business needs to do for its own…

Watch

Your academy is alive and kicking. What should you do next? Promote your academy to your customers, get them to walk through its proverbial doors,…

Watch

Celebrate Women’s History Month with Gainsight and Women in Customer Success! Join us for a practical masterclass as we delve into the transformative world of…

Watch

Building an online community isn’t as hard as you might think - in fact, it’s pretty simple to get started. For most businesses, you already…

Watch

The LMS market is jam-packed with options—and that’s great. Variety is the spice of life. Which one’s right for your program? We’re here to help.…

Watch

Exceptional customer success hinges on more than just a department—it's about empowering users to thrive in every interaction with your company. When addressing pain points…

Watch

Leader? Check. Goals? Set. Let’s learn how to design courses that captivate your customers, help them retain key product information, and keep them coming back…

Watch

New year, new community needs. Join Gainsight’s Global VP Demand and community expert Remco De Vries as we dive into the latest in community trends…

Watch

Seamlessly Involve Channel and Ecosystem Partners In Your Revenue Retention and Expansion Strategies Partnerships can transform your business, increasing revenue and expanding your reach. However,…

Watch

In this session, you'll gain firsthand insights into how Customer Success can evolve into a formidable lead generation engine without compromising the trust and rapport…

Watch

See Gainsight in Action!