Gainsight + SAP

Transforming How Businesses Drive Retention and Growth Within SAP Sales Cloud

Now any organization can seamlessly integrate Gainsight CS with SAP Sales Cloud to perfectly harmonize their data and intelligence with AI-powered health scores, workflows, playbooks, account planning, and more!

Screenshot of Gainsight + SAP
Industry leaders trust Gainsight + SAP

Bridge the Pre- and Post-Sales Experience Across Your Teams and Customers

Build stronger, more profitable customer relationships from end-to-end with industry-leading AI, tools and data.

Gain Visibility Across Your Base with Customer and Person 360

Centralize a complete view of account insights, relationship health, AI-powered summaries, and more for a detailed understanding of accounts and individuals.

Build Automated Success Plans and Multi-Step Customer Journeys

Leverage customer data to help build collaborative account plans, automated playbooks, and customer journeys that blend human and digital touch points.

Leverage the Power of Human-First AI to Streamline and Automate Tasks

Gainsight AI empowers you to focus on what truly matters while orchestrating intelligent, tailored interactions with your customers at scale.


Increase retention and capitalize on account revenue growth

Build stronger, profitable customer relationships at scale with powerful account management tools, AI automation, connected customer journeys, and more.


The partnership between SAP and Gainsight uniquely elevates insights and opportunities by integrating an enterprise’s success data with market intelligence while aligning customer understanding across sales and customer success teams, delivering greater value to teams and to customers.

Liz Miller
Vice President and Principal Analyst, Constellation Research

Gainsight resources to move your organization forward

2023 Gartner Market Guide for Customer Success Management Platforms has recognized ten vendors as Representative Vendors. In this report, Gartner states that “CSM programs have…

Check It Out

It seems that every news story, tech product release, group chat, and even dinner table conversation eventually gets around to AI. And rightly so: AI…

Check It Out

In an era where every dollar counts and market demands are ever-evolving, understanding how to shift from siloed retention tactics to a comprehensive focus on…

Check It Out